# Senior Business Systems Analyst II

**Company:** [Apollo](https://hotfix.jobs/companies/apollo)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $138k – $198k/yr
**Experience:** 5+ years
**Skills:** Salesforce, salesforce flow, apex, lightning web components, salesforce cpq, sales cloud, service cloud, data loader, Excel, ai-assisted development, Claude, Cursor, Codex, Agile
**Posted:** 2026-08-04

> Owns Salesforce architecture, administration, and GTM systems delivery across Marketing, Sales, Customer Success, and Revenue Operations. The role requires 4+ years of business analysis or consulting experience, 4+ years of Salesforce experience, strong architecture judgment, and experience delivering cross-functional implementations.

## Job Description

## Responsibilities
- Build and maintain Apollo’s GTM business-process knowledge, systems architecture maps, and process-flow documentation.
- Serve as the primary GTM Systems partner for a designated domain across Marketing, Partnerships, Sales, Customer Success, Onboarding, Internal Tools, or BI.
- Own operational support, incremental improvements, sprint work, roadmap planning, alignment, and backlog grooming.
- Partner with Sales leadership and Sales Operations to streamline renewal processes, including opportunity stages, pages, and page layouts.
- Make and defend Salesforce architecture decisions, including platform events, custom objects, field mappings, and data-resynchronization impacts.
- Partner with GTM Systems engineers on AI-driven builds such as call coaching, deal scoring, demo-instance automation, and AI-assisted CRM data capture.
- Support the design, build, testing, rollout, and maintenance of quote-to-cash infrastructure and opportunity-model improvements.
- Own Salesforce initiatives and end-user support from discovery through rollout and maintenance.
- Build and maintain Salesforce automation using Flow, Apex, and Lightning Web Components.
- Manage users, profiles, roles, permission sets, page layouts, custom fields and objects, record types, and Salesforce data imports, exports, and upserts.
- Implement and administer Salesforce-integrated tools such as Chili Piper, Ironclad, and Gong.
- Maintain technical and functional documentation and promote Salesforce best practices and user adoption.
- Use AI-assisted development tools responsibly, structure systems and data for AI interpretation, help build AI-native GTM capabilities, and validate AI-generated configuration and code.

## Requirements
- 4+ years of business analysis or consulting experience.
- 4+ years of hands-on Salesforce administration or development experience.
- College degree in a technical field or equivalent work experience.
- Deep understanding of go-to-market processes across Marketing, BDR, Sales, and Customer Success/Onboarding.
- Hands-on experience with Salesforce custom fields, custom objects, roles, profiles, permission sets, sharing settings, Flow, Process Builder, and Data Loader.
- Ability to manage multiple stakeholders and translate ambiguous business problems into scoped, durable solutions.
- Experience making and defending architecture decisions under ambiguity.
- Experience delivering implementations through discovery, requirements gathering, vendor selection, solution design, configuration, QA/UAT, deployment, training, and communication.
- Experience with Agile methodology and managing multiple projects in a fast-paced environment.
- Strong logic, analytical, problem-solving, communication, and time-management skills.
- Advanced Microsoft Excel skills.

## Nice to Have
- Salesforce Administrator certification.
- Active Trailhead account.
- Experience with Sales Cloud, CPQ, and Service Cloud.
- Experience supporting Salesforce environments with 100+ users.
- Experience at high-growth SaaS or product-led-growth companies from Series C through IPO.

## Compensation
- Total cash compensation includes annual base salary and annual bonus, as applicable.
- Pay range: $138,000–$198,000 annually.

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