# Account Executive, SMB (Grower)

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Chicago, IL
**Role:** Account Executive
**Experience:** 2+ years
**Skills:** Sales, Account Management, Upselling, Cold Calling, Lead Generation, Negotiation, Cross-Functional Collaboration, SQL, Excel, Relationship Building
**Posted:** 2026-05-26

> Own full sales cycle and renewals for SMB customers at Stripe, driving adoption and revenue through consultative selling and lead generation. Requires 2+ years client-facing sales experience and strong technical relationship skills.

## Job Description

## Responsibilities
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for startups and small/medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users’ pain points to propose Stripe solutions
- Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

## Requirements
- 2+ years of experience in a client-facing/sales role
- Ability to understand complex technical ecosystems and build great relationships with technical customers
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Analytical ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in a highly ambiguous and fast-paced environment
- Superior verbal and written communication skills

## Preferred Qualifications
- Prior experience in a sales and/or customer-facing role at a high growth technology company
- Experience with Excel and SQL, or a willingness to learn

## Similar roles

- [Luminate: Account Executive, SMB](https://hotfix.jobs/jobs/aa7b9d0d-ffb3-4c0d-9de6-81b2f7a1c4e0) - Luminate - Los Angeles, CA - $75k – $150k/yr
- [Mid-Market Account Executive](https://hotfix.jobs/jobs/7004f5be-e5f4-4d5b-96c3-9ca13db163ed) - Launchdarkly - Remote - $116k – $187k/yr
- [Mid Market Account Executive](https://hotfix.jobs/jobs/48675b31-9a63-45b1-95e1-885f5483354e) - ClickUp - San Diego, CA - $160k – $170k/yr
- [Territory Account Executive, Stamford](https://hotfix.jobs/jobs/6a2c7df4-71c5-4d5a-a9b9-ecd6fe89af70) - Square - Pittsburgh, PA - $123k – $223k/yr
- [Account Executive, SMB](https://hotfix.jobs/jobs/ded18edb-5b43-485c-8abb-9b0a79eca081) - Fleetio - Remote

**Apply:** https://hotfix.jobs/jobs/4eead306-fbf1-40fd-a40d-6976a3649404
**Canonical:** https://hotfix.jobs/jobs/4eead306-fbf1-40fd-a40d-6976a3649404