# Revenue Operations Accountant

**Company:** [Plaid](https://hotfix.jobs/companies/plaid)
**Location:** San Francisco, CA
**Role:** Finance & Accounting
**Salary:** $105k – $120k/yr
**Experience:** 2+ years
**Skills:** NetSuite, Salesforce, Spreadsheet Analysis, Data Reconciliation, Accounts Receivable, Revenue Recognition, Usage-Based Billing, Month-End Close, Billing Operations, Contract Review
**Posted:** 2026-09-01

> Own the operating layer of the order-to-cash process by translating customer agreements into accurate billing, invoices, reconciliations, and financial records. The role requires 2–5 years of billing or accounting operations experience, strong reconciliation skills, and a bachelor's degree.

## Job Description

## Responsibilities
- Review closed-won contracts and order forms to validate pricing, service dates, billing terms, minimum commitments, and other commercial details.
- Configure customer billing arrangements accurately and on time.
- Run and support monthly customer invoice cycles.
- Reconcile invoice data between billing systems and NetSuite; investigate discrepancies, missing activity, and duplicate or incorrect charges.
- Process billing adjustments, contract changes, and credit memos, and reconcile approved changes across NetSuite and internal billing systems.
- Resolve billing questions from go-to-market and partner teams, including participation in the billing team's internal support rotation.
- Support month-end close through billing and accounts receivable reconciliations, adjustment files, journal-entry support, and variance analysis.
- Maintain documentation and audit support for key billing activities.
- Partner with GTM, Engineering, Legal, and Business Operations to resolve billing issues.
- Identify and help implement process, control, and automation improvements.

## Requirements
- 2–5 years of experience in billing, order management, revenue operations, accounts receivable, accounting operations, or a related order-to-cash function.
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Experience in a SaaS, software, fintech, or complex B2B billing environment.
- Experience reviewing commercial contracts, order forms, or customer billing terms.
- Experience supporting customer invoicing, reconciliations, or billing adjustments.
- Strong spreadsheet and data-reconciliation skills, attention to detail, and ability to identify and resolve discrepancies.
- Strong judgment, ownership, and organizational skills.
- Clear written and verbal communication and ability to collaborate with finance and non-finance partners.
- Ability to manage recurring deadlines in a fast-paced environment.

## Nice-to-haves
- Experience with NetSuite and Salesforce.
- Public accounting or Big Four experience.
- Familiarity with usage-based billing, revenue recognition, and month-end close procedures.
- Experience improving or automating finance and billing processes.

## Compensation and Benefits
- Base salary: $105,000–$120,000 annually.
- Additional compensation may include equity and/or commission, depending on the position offered.
- Comprehensive benefits include medical, dental, vision, and 401(k).

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