# Software Integration Engineer - Data and Network

**Company:** [Forterra](https://hotfix.jobs/companies/forterra)
**Location:** Clarksburg, MD
**Role:** Support Engineering
**Salary:** $120k – $200k/yr
**Skills:** Python, Linux, Networking, DNS, dhcp, routing, switching, vlans, vpn, mesh networks, tactical networking, CI/CD, Containers, Bash, c/c++
**Posted:** 2026-08-04

> Provides Level 2 technical support for deployed field data pipelines, networks, operator stations, and communications systems while contributing to Python automation and software development. Requires strong networking and Linux troubleshooting skills, a bachelor's degree or equivalent experience, and approximately 25–33% travel.

## Job Description

## Responsibilities
- Monitor the field data pipeline, diagnose capture and upload failures, and drive issues to resolution remotely.
- Provide Level 2 remote support to Level 1 on-site staff and program teams across field networking, operator control stations, and message-transport systems.
- Configure and troubleshoot field networks, including mesh and tactical networks.
- Debug Linux systems, networking, and data and communications tooling across the stack.
- Read and write Python to inspect, patch, and improve support and automation scripts.
- Document recurring problems and fixes so Level 1 staff can self-serve.
- Travel to program sites for hands-on Level 1 support, approximately 25–33% of the time.
- Contribute to software development, tooling, automation, and features when the support queue is light.
- Flex onto adjacent software and infrastructure tasks as team needs shift.

## Requirements
- Bachelor's degree in a technical field or equivalent hands-on experience.
- Solid networking fundamentals, including IP addressing, DNS, DHCP, routing, switching, VLANs, and VPNs.
- Comfort with Linux and command-line debugging, including logs, services, processes, and connectivity.
- Ability to read and write Python for scripting and troubleshooting.
- Strong attention to detail and a methodical, follow-through approach.
- Clear communication skills and the ability to guide non-experts through troubleshooting steps remotely.
- Willingness to travel to program sites approximately 25–33% of the time.
- Strong willingness to work with agentic AI.

## Preferred Qualifications
- Experience supporting deployed or field systems or remote sites.
- Familiarity with data pipelines, upload workflows, or large-file data movement.
- Experience with field or tactical networking, including mesh radios, unreliable links, NAT, and gateways.
- Exposure to DevOps practices such as CI/CD, containers, configuration management, and monitoring and alerting.
- Some C/C++ experience.
- Bash scripting experience and comfort with cloud or on-premises storage.
- Prior help-desk, IT, field-service, or Tier 2 support experience.
- Interest in robotics and autonomy and in working with field-deployment teams.

## Compensation and Benefits
- Annual salary range: **$120,000–$200,000**.
- Equity is included in most full-time, high-demand roles.
- Premium healthcare benefits, with Forterra covering 80% of plan premiums for employees and dependents.
- Company-paid basic life/AD&D and short- and long-term disability insurance.
- Company holidays, including a December winter break.
- 20 days of accrued paid time off per year.
- At least 7 weeks of fully paid parental leave.
- $9,000 annual tuition reimbursement or professional development stipend.
- 401(k) plan with company match up to 4%.

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