# Operations Development Manager

**Company:** [Zoox](https://hotfix.jobs/companies/zoox)
**Location:** Foster City, CA
**Role:** Business Operations
**Salary:** $175k – $219k/yr
**Experience:** 6+ years
**Skills:** Operations Strategy, Joint Development, SOPs, Slas, Project Management, Lean Six Sigma, PMP, Cross-Functional Alignment, Quantitative Modeling, Autonomous Vehicle Operations
**Posted:** 2026-05-12

> Leads development of operational solutions to accelerate rollout of autonomous vehicle infrastructure and partnerships across new cities. Defines requirements, standardizes SOPs/SLAs, and ensures seamless integration with internal teams for rapid market expansion. Requires 6+ years in mobility/logistics operations and bachelor's degree.

## Job Description

## Responsibilities
- Define requirements and frameworks that enable Zoox to leverage strategic partnerships for rapid city deployments.
- Drive flexible site developments with a focus on integration speed and growing service capabilities across the partner real estate network.
- Spearhead joint development initiatives, serving as the primary operational link between external stakeholders and internal teams to ensure the seamless integration of new sites and infrastructure.
- Identify and evaluate strategic external networks and partners to support specialized fleet requirements, driving expansion strategies that accelerate market entry/expansion speed.
- Standardize operational execution by establishing scalable SOPs, allowing Zoox to replicate successful infrastructure models as we grow our geographic footprint.
- Ensure long-term operational excellence across our partner network by implementing rigorous performance metrics and SLAs to guarantee safety, quality, and maximum fleet uptime.

## Qualifications
**Education & Experience:**
- Undergraduate degree in engineering, business, operations management, environmental studies, or equivalent.
- 6+ years of experience in operations strategy, joint development, or scaling physical infrastructure within mobility, logistics, or autonomous technology.
- Demonstrated track record of leading complex operational integrations or strategic partnerships from ideation through successful launch.
- Experience translating highly technical or specialized operational requirements into actionable deployment blueprints and performance SLAs.
- Proven ability to drive cross-functional alignment, specifically bridging the gap between external partners and internal operations, engineering, and product teams.
- Strong analytical background with the ability to build quantitative operational models evaluating various scaling strategies and infrastructure investments.

**Bonus Qualifications:**
- Experience in the autonomous vehicle, ride-hail, transportation, aerospace, airline operations, logistics, or other relevant mobility industries.
- MBA or Master's degree in a relevant discipline (Engineering, Operations Management, Operations Research, etc.).
- Direct experience successfully scaling physical operations or launching new city markets for a technology-driven transportation network.
- Deep understanding of autonomous vehicle fleet operational workflows (e.g., MRO, vehicle staging, data ingestion, recovery ops).
- Formal project management certification (e.g., PMP, CAPM, or similar).
- Lean Six Sigma Green or Black Belt certification.

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