# Senior Engineer, Software Integration - Fleet Support (R5079)

**Company:** [Shield AI](https://hotfix.jobs/companies/shield-ai)
**Location:** Dallas, TX
**Role:** Support Engineering
**Salary:** $120k – $180k/yr
**Experience:** 5+ years
**Skills:** C++, Python, Linux, Robotics, Embedded Systems, Autonomy Software, Hardware-In-The-Loop, Hil, Simulation, Debugging, API Integrations
**Posted:** 2026-05-28

> Serve as software SME for Fleet Support, triaging and root-causing issues across fielded aircraft, mission software, and ground control systems while bridging field issues to engineering teams. Requires 5+ years in robotics/autonomy, strong C++ and Python skills, and Linux/hardware debugging experience.

## Job Description

## Responsibilities
- Serve as the software SME for Fleet Support and lead escalated investigations involving fielded aircraft and mission software.
- Triage and root-cause software issues affecting aircraft behavior, mission execution, subsystem integration, logging, configuration, and deployed operations.
- Reproduce customer-reported issues in lab, simulation, and hardware-in-the-loop (HIL) environments.
- Analyze logs, telemetry, and system state to distinguish software defects from hardware, network, installation, or operator-workflow issues.
- Debug integration points across onboard compute, ground control applications, payload interfaces, and external software dependencies.
- Troubleshoot API issues, configuration issues, and software-to-hardware interactions in operational environments.
- Build and maintain lightweight tools, scripts, and automated checks that improve triage quality, reproducibility, and field support efficiency.
- Support release readiness, validation, software deployment troubleshooting, and recovery planning for customer-facing operations.
- Turn recurring fleet issues into actionable bug reports, engineering requirements, and product-improvement recommendations.

## Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or a related discipline.
- 5+ years of experience in software engineering for robotics, autonomy, aerospace, unmanned aircraft systems, embedded systems, or other mission-critical platforms.
- Strong programming skills in C++ and Python.
- Strong Linux troubleshooting and systems-debug experience.
- Experience debugging software that interfaces with hardware, sensors, networks, or distributed systems.
- Ability to turn vague field symptoms into structured, reproducible technical findings.
- Strong communication skills in cross-functional and customer-facing environments.

## Preferred Qualifications
- Experience with autonomy software, flight software, embedded avionics software, or ground control software.
- Experience with simulation, HIL, or automated test tooling.
- Experience supporting deployed software, integration test, or operational validation efforts.
- Experience supporting customer-site deployments or operational readiness events.

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