# [Annotations] Operations Program Manager

**Company:** [Scale AI](https://hotfix.jobs/companies/scale-ai)
**Location:** Mexico City, Mexico
**Role:** Technical Program Management
**Skills:** Supply Chain, Financial Planning, Process Improvement, Operations Management, Data Reporting, SQL, Python, Mode Notebooks, Analytics, Engineering
**Posted:** 2026-08-04

> Leads operational programs for robotics training-data creation, improving global processes, tools, reporting, and customer delivery. The role requires operational leadership, analytical and process-improvement skills, and cross-functional collaboration; SQL and Python experience are valued.

## Job Description

## Responsibilities
- Drive critical operational processes for robotics data creation.
- Improve existing processes and tools globally.
- Collaborate with stakeholders to improve processes for new and existing customers.
- Create feedback loops between frontline teams, product, strategy, and customers.
- Build, maintain, and regularly communicate detailed reporting for company leaders.
- Run pilots, tests, and experiments, then hand over new designs to operations teams.
- Partner cross-functionally with Engineering, Marketing, Operations, Analytics, and other teams.

## Requirements
- Industry experience in supply chain, financial planning, operations, and/or a top-tier consulting firm.
- Undergraduate degree in an analytics-heavy major such as Engineering or Economics, and/or a graduate degree in Engineering, Economics, or Business.
- Experience leading day-to-day activities and improving processes.
- Action-oriented mindset with creative problem-solving and strong execution.
- Analytical, planning, and process-improvement capabilities.

## Nice to Have
- Experience reading SQL and/or another database language.
- Experience with Python and/or Mode Notepad scripting.

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