# Product Operations Manager | Housing

**Company:** [EliseAI](https://hotfix.jobs/companies/eliseai)
**Location:** New York, NY
**Role:** Technical Program Management
**Salary:** $150k – $220k/yr
**Skills:** SQL, Datadog, Product Operations, Technical Program Management, Cross-Functional Coordination, Process Documentation, Data Analysis, Client Discovery, Launch Management, Compliance Management
**Posted:** 2026-01-26

> Coordinates product launches and operations for enterprise housing products, partnering with Product and Engineering. Uses SQL for usage analysis, manages cross-functional execution, client discovery, and post-launch improvements in a fast-scaling environment.

## Job Description

## Key Responsibilities
- Translate product requirements into clear, buildable workflows through specs, diagrams, and edge-case definition
- Conduct thorough discovery sessions with new clients to understand their needs and requirements
- Drive launch readiness and coordinate cross-functional stakeholders through release
- Own enterprise implementation readiness, including migrations, permissions, templates, and configurations
- Lead post-launch follow-through to ensure issues are identified, resolved, and learned from
- Use SQL and internal tools to analyze product usage, adoption, and workflow health
- Own feedback loop conversations, synthesizing data across multiple channels such as call snippets, Datadog, support tickets, surveys, and more—acting as the Voice of the Customer to drive short- and long-term improvements
- Build and scale product operations processes, including monitoring, issue resolution, and ongoing support operations
- Manage product compliance requirements and collaborate with Legal on regulatory or policy-related initiatives

## Requirements
- Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company
- Working proficiency in SQL and comfort driving independent analysis
- Proven ability to manage complex, cross-functional initiatives in ambiguous environments
- Strong written communication skills, including specs and process documentation
- High attention to detail with strong ownership and follow-through
- Willingness to work in person at our office 4-5 days a week

## Compensation
Salary range: $150,000 - $220,000 base, plus equity and comprehensive benefits including medical/dental/vision (100% covered), fully paid parental leave, 401k, commuter benefits, fitness stipend, unlimited vacation, and meals in office.

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