# Director, Marketing Operations

**Company:** [Zocdoc](https://hotfix.jobs/companies/zocdoc)
**Location:** New York, NY
**Role:** Revenue Operations
**Salary:** $185k – $240k/yr
**Experience:** 10+ years
**Skills:** Marketing Operations, Martech Stack Management, Data Governance, Data Architecture, Analytics Platforms, Cms Administration, Generative AI, AI Automation, Vendor Management, Cross-Functional Collaboration
**Posted:** 2026-06-05

> Lead marketing operations at Zocdoc, owning the MarTech stack, data governance, and AI-driven automation to enable high-velocity execution across Creative, Growth, Brand, and Product Marketing teams.

## Job Description

## Responsibilities
- Full ownership of Zocdoc's centralized marketing technology stack; managing vendor strategy, financial accountability, and unified software spending
- Acting as the AI champion, leading the integration of autonomous AI workflows that eliminate technical debt and automate campaign execution
- Establishing and managing the macro operational cadence including planning cycles, QBRs, and weekly leadership check-ins
- Building and fostering relationships with Creative, Growth, Brand, and Product Marketing teams to design infrastructure that enables high-velocity execution
- Designing and deploying scalable working models and cross-functional processes
- Driving rigorous data governance; owning data architecture, analytics platforms, and CMS administration
- Working with cutting-edge GenAI tools and technology to push the boundaries of marketing operations

## Requirements
- 10+ years of progressive experience in Marketing Operations leadership, MarTech stack management, and technical data governance
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Proven expertise in designing and deploying scalable infrastructure and cross-functional working models
- Deep technical fluency in data architecture, analytics platforms, and CMS administration
- A compassionate but consultative and confident approach with cross-functional stakeholders
- The mentality of an entrepreneur/owner and a strong bias to action
- Superb communication skills and humility

## Nice-to-Haves
- Passionate about AI and automation; always looking for the next workflow you can eliminate, optimize, or hand off to a machine
- Highly energized by the intersection of technology, data, and marketing

## Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging

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