# Repair Coordinator

**Company:** [Lyft](https://hotfix.jobs/companies/lyft)
**Location:** Nashville, TN
**Role:** Revenue Operations
**Salary:** $42k – $52k/yr
**Experience:** 2+ years
**Skills:** SAP, fleet management systems, shop management systems, ERP, Inventory Management, Microsoft Office, Google Workspace, fifo, cycle counting, abc analysis, forklifts, pallet jacks, work order management, inventory scanning
**Posted:** 2026-08-03

> Coordinates end-to-end vehicle repair workflows, technician assignments, parts procurement, inventory accuracy, and secure component handling for 24/7 autonomous-vehicle depot operations. Requires 2+ years with shop or fleet management and ERP systems, strong inventory controls, and operational reporting experience.

## Job Description

## Responsibilities

### Work Order & Repair Cycle Management
- Initiate work orders from diagnostics, inspections, and automated alerts.
- Assign work to technicians based on skill, workload, and depot priorities.
- Close completed repairs after verifying labor, parts, and Complaint, Cause, Correction documentation in the fleet management system.
- Track vehicle downtime against SLAs and escalate stalled repairs, including parts delays and diagnostic challenges.
- Review technician time against standard repair times to identify training needs.
- Communicate repair priorities, parts availability, and work order status between operations and maintenance teams.

### Inventory & Parts Management
- Manage on-site inventory of AV components, consumables, and spare parts.
- Execute receipts, consumption, cycle counts, and discrepancy reconciliation through SAP and partner inventory systems, maintaining 99%+ accuracy.
- Track parts deliveries and expedite critical orders to prevent downtime.
- Pre-kit parts for scheduled work orders and manage inbound freight intake.
- Allocate parts to active work orders and accurately track consumption to the correct vehicle or work order for billing and warranty purposes.

### Security & Quality Compliance
- Maintain strict chain of custody and secure, limited-access storage for proprietary AV hardware and other high-value components.
- Maintain quarantine areas for nonconforming parts.
- Verify inbound shipments against documentation and report overages, shortages, and damage within 24 hours.
- Maintain audit-ready repair order and inventory records while following partner service, inventory, and hardware transaction SOPs.

### Systems, Reporting & Coordination
- Log parts consumption and serial-number tracking in fleet management systems for full lifecycle traceability.
- Generate inventory and service reports and analyze consumption and cycle-time trends to optimize stock levels, throughput, and carrying costs.
- Lead daily pass-down meetings and maintain handover documentation covering work in progress, down vehicles, and safety campaigns.
- Provide on-call mobile support for off-hours crews, travel between depot, warehouse, and third-party sites as needed, and coordinate with parts suppliers and repair vendors.

### Safety & Physical Requirements
- Handle hazardous materials and waste streams according to EHS/NFPA standards.
- Use required PPE and safely operate forklifts and pallet jacks according to material-handling and pedestrian-safety protocols.
- Lift up to 50 lbs unassisted and maneuver automotive components weighing 100+ lbs using pallet jacks, team lifts, or other equipment.
- Stand and walk for extended periods.
- Maintain a valid driver's license and clean driving record.
- Obtain and maintain OSHA-compliant sit-down/stand-up forklift certification within 30 days of hire.
- Work various shifts and provide on-call support during nights and weekends as needed.

## Requirements

- High school diploma or equivalent required.
- Associate degree in Supply Chain, Logistics, Business, or a related field preferred.
- 2+ years of experience with Shop Management Systems or Fleet Management Systems and ERP systems, including estimates, work in progress, inventory transactions, cycle counting, and reporting.
- SAP experience strongly preferred.
- Experience managing high-value or sensitive inventory with strict security requirements.
- Proven ability to maintain fleet availability and 98%+ inventory accuracy while meeting repair cycle-time SLAs.
- Familiarity with automotive parts nomenclature, identification, and handling procedures preferred.
- Proficiency with mobile devices and inventory scanning equipment.
- Basic Microsoft Office or Google Workspace skills for reporting.
- Understanding of FIFO, cycle counting, and ABC analysis.

## Compensation & Benefits

- Expected base pay range in the Nashville area: **$20.11–$25.13 per hour**, excluding potential equity, bonus, and benefits.
- Medical, dental, and vision insurance options.
- Mental health benefits.
- Family-building benefits.
- Unlimited paid time off for salaried team members; 15 days of paid time off for hourly team members.
- 401(k) plan.
- 18 weeks of paid parental leave for biological, adoptive, and foster parents.
- Pre-tax commuter benefits.
- Lyft Pink benefits opportunity.

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