# Technical Enablement Program Manager

**Company:** [Postman](https://hotfix.jobs/companies/postman)
**Location:** San Francisco, CA, Boston, MA, New York, NY, Austin, TX
**Role:** Sales Enablement
**Salary:** $117k – $150k/yr
**Experience:** 5+ years
**Skills:** Api Platforms, SaaS, Lms, Postman, Solution Engineering, Customer Success Engineering, Technical Training, Certifications, Program Management, Developer Workflows
**Posted:** 2026-04-13

> Builds and scales technical enablement programs for Solution Engineers and Customer Solution Engineers, developing accreditation paths, demos, and playbooks to drive customer success with Postman's API platform. Requires 5+ years in technical enablement or program management in SaaS/developer tools.

## Job Description

## What You’ll Do

**Build and scale technical enablement programs**
- Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
- Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.

**Develop technical accreditation and certification programs**
- Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows.
- Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.

**Enable Solution Engineers for successful customer evaluations**
- Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows.
- Build programs that strengthen:
  - Technical discovery and solution mapping
  - Technical storytelling and demo delivery
  - Proof-of-Value (POV) design and execution
- Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations.

**Enable Customer Solution Engineers to drive adoption and success**
- Ensure CSEs are equipped to guide customers through technical onboarding and implementation.
- Build enablement programs focused on:
  - Driving platform adoption and usage
  - Best practices for scaling Postman across teams
  - Supporting complex customer technical issues, including P0 technical support scenarios
  - Guiding customers through enterprise API workflows and governance.

**Partner cross-functionally across the company**
- Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content.
- Partner with Sales Engineering and Customer Success leadership to identify skill gaps and prioritize enablement initiatives.
- Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives.

**Measure impact and continuously improve**
- Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.
- Gather feedback from the field to continuously improve enablement programs and learning experiences.

## About You

- 5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company.
- Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
- Strong understanding of **API platforms**, developer workflows, or technical **SaaS** products.
- Proven experience building technical training programs, certifications, or enablement frameworks.
- Ability to translate complex technical concepts into clear, practical learning experiences.
- Strong program management skills with the ability to drive cross-functional initiatives across global teams.
- Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions.
- A data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact.
- Experience with **learning platforms (LMS)**, enablement tools, and content management systems is a plus.

**Compensation:** Base salary $117,000 - $150,000, plus equity.

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