# Customer Success Engineer, Spanish Speaking

**Company:** [Postman](https://hotfix.jobs/companies/postman)
**Location:** London, United Kingdom
**Role:** Customer Success
**Experience:** 6+ years
**Skills:** JavaScript, Node.js, TypeScript, APIs, DevOps, GitHub, AWS, Microsoft Azure, Postman, Automation, Technical Integrations
**Posted:** 2026-08-04

> This customer-facing engineer partners with Customer Success Managers to design and implement technical solutions for enterprise customers, while creating reusable assets that accelerate value across accounts. The role requires 6–8+ years of technical experience, strong API and DevOps knowledge, hands-on scripting skills, and fluency in Spanish.

## Job Description

## Responsibilities
- Partner with Customer Success Managers to translate business objectives into technical implementation paths.
- Unblock customers with setup issues and complex architectural challenges while identifying patterns and building reusable solutions.
- Conduct technical discovery across customer technology stacks and design production-ready implementation paths.
- Build reusable technical guides, templates, scripts, automation tools, and reference implementations.
- Capture customer challenges, propose interim solutions, and document product gaps for roadmap discussions.
- Design pragmatic workarounds, custom scripts, and integrations when out-of-the-box functionality is insufficient.

## Requirements
- 6–8+ years of experience in a technical customer-facing role.
- A portfolio of built technical solutions.
- Strong foundation in Computer Science or Engineering, or equivalent real-world experience.
- Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages.
- Deep understanding of APIs, developer workflows, and modern DevOps practices.
- Ability to scope ambiguous problems and deliver working solutions quickly.
- Experience building scalable technical collateral, including scripts, templates, and automation tools.
- Comfort engaging individual developers and enterprise architects.
- Fluent in Spanish.
- Familiarity with Postman and the broader developer toolchain, including GitHub, AWS, Azure, and other pipelines.
- Understanding of how enterprises build and ship software.

## Compensation & Benefits
- Pay-on-performance philosophy.
- Flexible schedule.
- Full medical coverage.
- Flexible paid time off.
- Wellness reimbursement.
- Monthly lunch stipend.
- Wellness programs, team-building events, and donation matching.
- Roles based in London require working in the office five days per week.

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**Apply:** https://hotfix.jobs/jobs/49ac5873-a94f-4b97-a605-cc0e3e6b7eb1
**Canonical:** https://hotfix.jobs/jobs/49ac5873-a94f-4b97-a605-cc0e3e6b7eb1