# Senior Trust & Safety Policy Manager

**Company:** [Linktree](https://hotfix.jobs/companies/linktree)
**Location:** Los Angeles, CA, San Francisco, CA
**Role:** Business Operations
**Salary:** $165k – $200k/yr
**Experience:** 6+ years
**Skills:** Content Policy, Trust & Safety, Policy Development, Online Safety Frameworks, Enforcement Models, Regulatory Compliance, Community Standards, Policy Enforcement, Cross-Functional Collaboration, Platform Governance
**Posted:** 2026-05-15

> Owns development, evolution, and governance of content and behavior policies for Linktree platform. Leads policy interpretation, enforcement strategies, and cross-functional partnerships with Legal, Product, and Operations. Requires 6-8+ years in Trust & Safety or Content Policy.

## Job Description

## What You’ll Own

### Policy Development & Governance
- Own the full lifecycle of Linktree’s content and behavior policies, including authoring, maintenance, and iteration
- Develop and maintain Community Standards, Trust Center content, and other external-facing policy documentation
- Define policy frameworks, enforcement philosophy, and escalation principles
- Ensure policies are clear, actionable, and aligned with regulatory and platform requirements

### Policy Interpretation & Enforcement Strategy
- Lead policy interpretation, including complex edge cases and high-risk or ambiguous scenarios
- Establish and maintain consistent enforcement philosophy, including penalty logic and escalation frameworks
- Partner with Trust & Safety Operations to translate policy into enforcement guidance and workflows
- Support internal decision-making on sensitive or high-impact policy cases

### Cross-Functional Partnership
- Collaborate with Legal on regulatory and compliance requirements as they relate to content policies
- Partner with Trust Product and Engineering to ensure policies are accurately reflected in platform systems
- Work with Communications on external messaging related to policy updates and trust initiatives

## Who We’re Looking For
- 6–8+ years of experience in Trust & Safety Policy, Content Policy, or a related field
- Deep expertise in platform policy development, enforcement models, and online safety frameworks
- Strong judgment and experience handling complex, sensitive, or high-risk policy decisions
- Exceptional writing skills, with the ability to create clear, precise, and defensible policy language
- Experience working cross-functionally with Legal, Operations, Product, and Communications
- Strong understanding of global regulatory trends and digital platform governance
- Ability to balance user safety, platform integrity, and business considerations

**Compensation:** Base salary targeted at $165,000-$200,000 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope.

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