# Director, Sales Operations and Enablement

**Company:** [ezCater](https://hotfix.jobs/companies/ezcater)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $206k – $290k/yr
**Experience:** 10+ years
**Skills:** Salesforce, Tableau, Sigma, captivateiq, CRM, Sales Forecasting, sales planning, Sales Enablement, Go-to-Market Strategy, market segmentation, sales commissions, pipeline reporting, sales analytics, Sales Methodology, AI Automation
**Posted:** 2026-08-06

> Leads Sales Operations and Enablement across planning, forecasting, commissions, CRM adoption, pipeline management, AI automation, and seller development. Requires 10+ years of Sales Operations leadership, strong CRM and analytics experience, and a track record of scaling high-performing teams.

## Job Description

## Responsibilities
- Lead the Sales Operations and Enablement function, improving sales efficiency, productivity, and selling effectiveness.
- Build and manage a high-performing team, including recruiting, coaching, manager development, and career growth.
- Drive go-to-market planning, reporting, target assignment, territory planning, quota planning, and headcount planning.
- Design and manage sales commission plans, calculations, administration, and tracking using commission management software such as CaptivateIQ.
- Partner with Sales leadership on monthly targets, forecasting, and operational cadence.
- Implement pipeline reporting from top of funnel through customer value realization, account development, and retention.
- Identify and deploy AI-powered tools and automation to improve reporting, forecasting, and seller productivity; measure adoption and business impact.
- Lead cross-functional initiatives to streamline processes and improve sales productivity and velocity.
- Support CRM design, implementation, change management, and adoption.
- Design and oversee sales training, onboarding, sales plays, and pipeline-excellence programs.
- Reinforce sales methodology and effective use of digital tools.
- Maintain sales content and assets and collaborate with Marketing and Product on sales materials.

## Requirements
- 10+ years of experience leading Sales Operations, including developing, leading, and scaling the function in a high-growth company; technology experience is preferred.
- Experience with market segmentation and go-to-market strategy development in partnership with Marketing and Sales.
- Proficiency with CRM development, management, and forecasting.
- Experience using Salesforce, Tableau, and Sigma, including data integrations and implementations.
- Proven success leading annual, quarterly, and monthly planning for territories, quotas, and headcount.
- Experience building, managing, and coaching high-performing teams.
- Excellent problem-solving, collaboration, written communication, verbal communication, and stakeholder-influence skills.
- Ability to operate proactively in a lean, fast-paced, changing environment and build scalable sales processes.
- Experience in a two-sided marketplace, B2B technology platform, or B2B solutions is strongly preferred.
- Ability to travel up to five days per quarter for team gatherings and other events.

## Compensation and Benefits
- National total target cash compensation, including base salary and bonus target: **$206,127–$289,991 annually**.
- Stock options, 401(k) with company match, health, dental, FSA, long-term disability insurance, mental health resources, family planning resources, 12 paid holidays, and flexible PTO.
- Remote-hybrid work from the Boston office, home, or a combination of both.

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