# Software Architect

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Engineering Management
**Experience:** 15+ years
**Skills:** Distributed Systems, System Design, Cloud-Native Architecture, Multi-Region Systems, Reliability, Scalability, Security, Cost Optimization, Observability, Platform Engineering, Data Architecture, Open Source
**Posted:** 2026-08-13

> Defines company-wide architectural vision and standards across distributed systems and platforms, solving complex technical challenges and mentoring senior engineering talent. Requires 15+ years of experience and expertise in large-scale architecture, reliability, scalability, security, and strategic technical leadership.

## Job Description

## Responsibilities

- Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.
- Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.
- Solve complex, ambiguous technical challenges at platform and company-wide scale.
- Mentor and guide principal and staff engineers, fostering engineering excellence and continuous improvement.
- Partner with product, engineering, and executive leaders to shape strategic direction and technical investments.

## Requirements

- 15+ years of experience designing and scaling distributed systems and platforms.
- Ability to set technical vision and strategy at an enterprise or company-wide level.
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
- Proven record of mentoring senior engineering talent and elevating organizational standards.
- Exceptional written and verbal communication, influence, and leadership skills.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

## Nice-to-haves

- Experience with cloud-native, multi-region systems and architecture patterns.
- History of driving adoption of engineering standards across multiple business units or product lines.
- Experience with observability, platform capabilities, and data architecture at scale.
- Open-source project leadership or significant external technical impact.
- Prior experience in high-growth SaaS, communications, or platform companies.

## Compensation and Benefits

- Competitive pay.
- Generous time off.
- Parental and wellness leave.
- Healthcare.
- Retirement savings program.
- Benefits vary by location.

## Travel

- Occasional travel may be required for project or team in-person meetings.

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