# Digital Customer Engineer

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Unspecified
**Role:** Sales Engineering
**Experience:** 3+ years
**Skills:** Zero Trust, Sase, Python, JavaScript, Go, Bash, AWS, Azure, GCP, Http, DNS, Tls, APIs, Cloudflare
**Posted:** 2026-07-02

> Technical pre-sales role leading discovery, demos, POCs, and solution design for Cloudflare customers. Drives scaled onboarding and adoption programs while translating complex security and networking capabilities into business outcomes. Requires 3+ years presales experience, strong Internet fundamentals, and scripting skills.

## Job Description

## What You’ll Do
- Lead technical discovery and validation across a high volume of pre-sales opportunities: demos, proof-of-concepts, RFP/RFI, and solution design.
- Drive scaled onboarding for new customers through standard playbooks, group sessions, and self-serve resources.
- Run 1:many adoption and consumption programs (webinars, digital events, office hours, and targeted campaigns) to help customers get more value from Cloudflare.
- Translate complex technical capabilities into clear outcome-driven solutions.
- Develop and maintain reusable demo assets, scripts, and reference solution designs to scale team effectiveness.
- Stay current on Cloudflare products, Internet technologies, and competitive landscape.

## Requirements
- 3+ years in a technical presales, solutions engineering, consulting, or related role.
- Strong knowledge of Internet fundamentals (HTTP/S, DNS, TLS, networking concepts, APIs).
- Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.
- Hands-on experience with scripting or development (Python, JavaScript, Go, Bash) and comfortable with APIs/CLIs.
- Proven ability to engage customers directly: running demos, whiteboarding solutions, handling objections, and explaining complex concepts clearly to both technical and business audiences.
- Comfortable using modern productivity and AI tools to scale personal output across a high volume of accounts.
- Comfortable working across multiple markets and time zones in the APAC region.

## Nice to Have
- Prior experience with SaaS security, CDN, networking, or developer platform vendors.
- Hands-on knowledge of cloud providers (AWS, Azure, GCP) and modern app architectures (serverless, containers, microservices).
- Understanding of common application security risks (e.g., CSRF, XSS, SQLi) and mitigation strategies.
- Experience with regulatory or compliance frameworks (SOC-2, PCI DSS, HIPAA, GDPR).
- Track record of building reusable assets such as demo environments, reference architectures, or presales tooling.
- Experience with customer adoption, onboarding, or scaled Customer Success programs.

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**Apply:** https://hotfix.jobs/jobs/4916fae1-d409-4e51-8ba2-878540b57f29
**Canonical:** https://hotfix.jobs/jobs/4916fae1-d409-4e51-8ba2-878540b57f29