# Senior Identity Specialist (Field CTO)

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 8+ years
**Skills:** Okta, Auth0, Ciam, OAuth, OIDC, SAML, REST APIs, SDKs, Whiteboarding, Pocs
**Posted:** 2026-05-13

> Leads presales for Okta's customer identity solutions, delivering demos, POCs, and strategic architecture discussions with customers. Requires 8+ years in presales/CIAM, deep identity protocol expertise, and strong presentation skills.

## Job Description

## Responsibilities

**Strategic Customer Engagement:**
- Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
- Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
- Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
- Develop customer-centric points of view that translate Okta’s solutions to customer problems.
- Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions.
- Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise.
- Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements.
- Design, build, and execute well-defined, outcome-focused POCs.
- Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols.
- Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders.

**Technical Leadership:**
- Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
- Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
- Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.

**Field Enablement and Collaboration:**
- Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
- Partner with sales leadership to identify and address critical business opportunities and challenges.
- Drive cross-functional collaboration to ensure seamless execution of global initiatives.
- Innovate in tools and techniques to drive excellence and momentum.
- Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.

**Market Influence:**
- Represent Okta as a thought leader in the identity and security space.
- Influence industry standards and participate in relevant technical advisory boards.

**Innovation and Strategy:**
- Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
- Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

## Requirements
- 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects.
- 8+ years of development experience, preferably focused on application integration with identity services.
- 8+ years of experience working with REST APIs and SDKs.
- Experience with customer identity and access management solutions (Okta/Auth0).
- Experience with authentication or authorization protocols (OAuth, OIDC, SAML).
- Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations.
- Demonstrated ability to solve complex technical problems with innovative solutions.
- Strong communication and presentation skills, with experience contributing to technical events.
- Ability to effectively operate in a matrixed organization and manage cross-functional initiatives.
- Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.

## Nice-to-Haves
- Full-stack web application development experience (frontend and backend).
- Mobile (iOS, Android) development.
- Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms.
- Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization.

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