# Systems Manager - Financial Systems Functional Analysis

**Company:** [Spotify](https://hotfix.jobs/companies/spotify)
**Location:** Toronto, Canada
**Role:** Engineering Management
**Experience:** 8+ years
**Skills:** ERP, NetSuite, Oracle, SAP, Workday, Jira, Sox, It General Controls, Generative AI, SaaS, Solutions Architecture, Agile, Procure-To-Pay, Order-To-Cash, Record-To-Report
**Posted:** 2026-05-20

> Leads a team of functional analysts and quality specialists delivering and operating global finance systems across ERP and SaaS environments. The role requires extensive financial systems experience, people leadership, finance-process expertise, vendor management, and knowledge of SOX and IT controls.

## Job Description

## Responsibilities
- Lead, develop, and support a team of Functional Analysts and quality specialists.
- Own the delivery lifecycle for finance-domain initiatives, from requirements gathering and solution design through testing, stakeholder sign-off, and operational handover.
- Set standards for Functional Analysis, including requirements documentation, solution design, vendor engagement, stakeholder management, and operational readiness.
- Partner with Engineering and Operations teams across hybrid SaaS and custom-built ERP environments.
- Drive initiatives supporting Procure-to-Pay, Order-to-Cash, Record-to-Report, Tax, Treasury, and related global finance processes.
- Shape solution architecture decisions for complex financial systems initiatives.
- Manage vendor relationships, including roadmap discussions, escalations, contract reviews, and performance management.
- Drive continuous improvement, including automation and Generative AI opportunities.
- Define and track team KPIs, delivery metrics, and operational performance indicators.
- Serve as an escalation point for complex finance systems issues and stakeholder or vendor concerns.
- Support SOX and ITGC compliance, audit readiness, and change management.

## Requirements
- 8+ years of experience in financial systems delivery, functional analysis, or enterprise applications within large-scale ERP environments.
- 5+ years of people management experience, including hiring, developing, and retaining analysts.
- Experience leading finance systems initiatives end-to-end, including requirements gathering, stakeholder alignment, configuration, testing, deployment, and operational adoption.
- Deep functional knowledge of Procure-to-Pay, Order-to-Cash, Record-to-Report, Tax, and Treasury processes.
- Experience partnering with senior Finance, Procurement, Tax, Treasury, and FP&A stakeholders in global organizations.
- Experience managing SaaS vendor relationships, roadmap planning, escalations, and contract discussions.
- Understanding of SOX frameworks and IT General Controls for ERP and SaaS change management and audit readiness.
- Clear communication, sound judgment, curiosity, and a continuous-improvement mindset.
- Experience working in Agile environments and using Jira for delivery tracking and prioritization.
- Experience with or interest in Generative AI capabilities for delivery effectiveness and operational scale.
- Experience supporting both project delivery and operational systems administration within one team.
- An accounting qualification such as CPA, CA, ACCA, or equivalent is an asset.

## Compensation and Benefits
- Hybrid work arrangement with in-person meetings and flexibility to work from home.

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