# Senior Project Manager

**Company:** [Spotlight](https://hotfix.jobs/companies/spotlight)
**Location:** New York, NY
**Role:** Other
**Salary:** $100k – $140k/yr
**Experience:** 5+ years
**Skills:** Project Management, Clickup, Process Automation, Claude Code, AI Tools, Asana, Monday.Com, Wrike, Six Sigma, PMP
**Posted:** 2026-06-30

> Senior Project Manager / Chief of Staff to build and enforce company-wide operating systems using ClickUp, drive accountability across teams, and scale new 0-to-1 initiatives for a TikTok Shop agency. Requires 5+ years PM/ops experience, hands-on workspace automation expertise, and comfort holding stakeholders accountable.

## Job Description

## Responsibilities

### Phase 1 (Months 1-3): Build the Operating System
- Audit how work flows through the company by interviewing department heads and team members to map roles, responsibilities, and recurring tasks.
- Implement project management platform (ClickUp) as the central source of truth: architect the workspace end-to-end including folders, lists, statuses, dashboards, templates, and automations.
- Build automations for client onboarding/offboarding, employee onboarding/offboarding, weekly client tasks, retainer and content workflows.
- Partner with Senior Account Managers to organize pods, structure teams, and track every account project.
- Establish standardized status updates, clear task ownership, and slippage detection.
- Manage end-to-end execution of projects across partners and teams.
- Build and maintain detailed project timelines, workflows, dependencies, and launch plans.

### Phase 2 (Months 3+): Run the Machine & Scale
- Serve as accountability layer across account management, creator retainer division, and in-house content; tie disparate projects together.
- Chase aging tasks and hold owners accountable in a respectful but firm manner.
- Help founders take new initiatives from 0 to 1 (e.g., launching a new content offering) using internal resources.
- As company grows, build and lead the project management / operations team.
- Run leadership and portfolio cadences: prepare agendas, track KPIs and follow-ups, ensure decisions become assigned and completed work.

## Requirements
- 5+ years in project management, operations, or chief-of-staff-style roles, ideally at a marketing, creative, or digital agency.
- Experience with Claude Code and process automation.
- Deep, hands-on expertise with a project management platform (ClickUp strongly preferred; Asana, Monday, or Wrike acceptable). Must have personally built workspaces, automations, and dashboards from scratch.
- Comfortable building/using AI functionality within and outside of platforms.
- Track record of managing complex, multi-stakeholder projects and ensuring execution.
- Excellent written and verbal English; able to run meetings across teams and seniority levels.
- U.S.-based, comfortable working fully remote and self-directed.
- Comfortable being firm, pushing people to deliver and enforcing processes while remaining respectful.

## Nice-to-Haves
- Experience scaling an ops or PM function and building a small team.
- Exposure to influencer marketing, creator programs, e-commerce, or TikTok Shop.
- Six Sigma, PMP, or similar process or quality background.

## Compensation & Benefits
- Base salary: $100,000 - $140,000 depending on experience, with room to grow as you take on team leadership.
- Full-time role.
- Hybrid in New York City (reports to founders Sam Habibi and Scott Skurnick).

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