# Senior Engineering Manager, Marketplace

**Company:** [Upstart](https://hotfix.jobs/companies/upstart)
**Location:** Remote
**Role:** Engineering Management
**Salary:** $186k – $258k/yr
**Experience:** 8+ years
**Skills:** Kubernetes, Docker, AWS, GCP, Azure, Kafka, Pub/Sub, APIs, Slo, Sli
**Posted:** 2026-02-26

> Leads engineering squads building marketplace optimization systems including matching, offer-selection, and monetization logic integrated with ML models. Requires 8+ years experience including 3+ years people management, domain expertise in marketplaces, and cross-functional collaboration skills.

## Job Description

## The Team
Upstart's Marketplace Optimization team builds dynamic policy levers, matching and offer-selection logic, and monetization tooling to optimize market-level outcomes, balancing tradeoffs for borrowers, capital providers, and Upstart.

## Role Summary
As Senior Engineering Manager for Marketplace Optimization, lead high-impact engineering squads that turn marketplace strategy and ML-backed signals into reliable production systems. Partner with Product, Machine Learning, and Capital Markets to deliver scalable capital routing, matching, and monetization automation.

## How you’ll make an impact:
- **Define and execute the team's technical roadmap**: deliver matching, offer-selection, monetization, and target-return logic and features that improve marketplace outcomes
- **Build and grow a high-performing engineering team**: hire, mentor, and develop engineers and ICs; establish clear expectations and career growth paths
- **Drive technical excellence**: own architecture and delivery decisions for scalable, fault-tolerant services, data pipelines, and APIs that integrate with ML models and capital systems
- **Collaborate cross-functionally** with Product, ML, Capital Markets, and Risk to translate business goals into prioritized, measurable engineering work
- **Own operational reliability and observability**: establish SLOs/SLIs, alerting, runbooks, and post-incident practices to ensure marketplace integrity and fast incident response
- **Lead delivery and execution**: unblock teams, manage technical and organizational risks, and ensure high-quality, timely releases while balancing speed and safety

## Minimum requirements:
- Bachelor’s degree in Computer Science, Engineering, or Mathematics, or related field (or equivalent) + **8 years of experience**, including **at least 3 years of direct people management**
- Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads)
- Demonstrated domain expertise in marketplace optimization, pricing/fee/monetization, or routing systems at scale
- Demonstrated ability to partner closely with Product and ML teams to deploy models at scale and build scalable production-ready systems
- Exceptional communication skills with ability to influence technical and non-technical audiences
- Strong analytical, organizational, and strategic thinking skills with bias for action

## Preferred Requirements:
- Hands-on familiarity with cloud platforms (**AWS/GCP/Azure**), containerization and orchestration (**Docker/Kubernetes**), and scalable API design
- Experience with streaming and event architectures (e.g., **Kafka**, **Pub/Sub**) and modern data platforms
- Track record operating in regulated or compliance-sensitive environments and building systems that support auditability
- Background in statistics, economics, or applied ML domains
- Demonstrated success building observability and reliability practices (**SLO/SLI** design, monitoring, alerting, post-incident process) and scaling engineering processes across multiple teams

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