# Director, Strategic Accounts, Health Systems

**Company:** [Thyme Care](https://hotfix.jobs/companies/thyme-care)
**Location:** Remote
**Role:** Account Management
**Salary:** $149k – $175k/yr
**Experience:** 8+ years
**Skills:** healthcare operations, health system operations, Account Management, implementation, Project Management, value-based care, oncology care, Change Management, clinical workflows, ehr, Data Analysis, Market Research, executive relationship management, care management, acos
**Posted:** 2026-08-13

> Leads implementation and ongoing account management for health system partnerships, coordinating clinical and operational workflows, performance improvement, and expansion. Requires 8+ years in healthcare and experience managing provider-facing implementations or strategic accounts.

## Job Description

## Responsibilities
- Lead end-to-end onboarding for newly signed health system partnerships, including kickoff, stakeholder mapping, workflow design, data and reporting setup, care team introductions, and go-live.
- Run working sessions with partner clinical and operational leaders to define delegation levels and responsibilities across care navigation functions, and document shared workflows.
- Serve as the primary point of contact for live partnerships; run operating reviews, track enrollment and engagement performance, surface issues, and drive resolution.
- Build relationships across partner organizations, including service line administrators, nurse navigators, pharmacy, population health, and executive sponsors.
- Use enrollment, engagement, and outcomes data to identify improvement opportunities and support partnership expansion into new populations, programs, or markets.
- Provide structured partner feedback to product, clinical, and growth teams.
- Support pre-signature work, including deal models, market analysis, and pitch materials.
- Manage performance analysis, market research, and materials development to support partnership growth.

## Requirements
- 8+ years of experience in healthcare, including meaningful experience in health system operations, provider-facing implementation, or account management at a healthcare services or digital health company.
- Experience taking partnerships from signature to steady state, including implementations, joint operating models, and executive-level relationships.
- Understanding of health system structures, care team roles, committee dynamics, and change management within large provider organizations.
- Familiarity with value-based care arrangements and programs.
- Exceptional project management and ability to manage multiple workstreams.
- Relationship-first operating style with the ability to hold partners and internal teams accountable.
- Comfort working in ambiguity and an early-stage environment.
- Willingness to travel regularly to partner sites.

## Nice to Have
- Experience supporting oncology service lines, cancer centers, or oncology value-based programs.
- Experience with clinical workflow integration, EHR-adjacent implementation, or care management program launches.
- Exposure to ACO, MSSP, or health system-owned health plan operations.

## Compensation and Benefits
- Base salary: **$149,000 - $175,000**.
- Bonus eligible.
- Total compensation also includes equity, benefits, and other opportunities.

## Similar roles

- [Director, Agency Partnerships](https://hotfix.jobs/jobs/1ba6ad83-aa36-47c0-9a8b-a0895b1c1ca6) - DeepIntent - Remote - $150k – $170k/yr
- [Strategic Account Director](https://hotfix.jobs/jobs/374ac362-7f86-44d3-bff9-1c17cc787cfd) - Attentive - Remote - $150k – $180k/yr
- [Account Director](https://hotfix.jobs/jobs/5dad0b0f-3f13-4410-aabe-217203714421) - Swayable - New York, NY - $140k – $185k/yr
- [Regional Director](https://hotfix.jobs/jobs/a8472f24-0e28-4dff-bb27-8e1d8a2392c8) - ModernFi - Remote - $140k – $180k/yr
- [Account Director](https://hotfix.jobs/jobs/eec6a03e-8120-47a6-ad6b-c789230fb545) - Outset - New York, NY - $160k – $185k/yr

**Apply:** https://hotfix.jobs/jobs/4563be91-9ce5-4da7-9211-bf0caf67f047
**Canonical:** https://hotfix.jobs/jobs/4563be91-9ce5-4da7-9211-bf0caf67f047