# IT Manager

**Company:** [Counsel Health](https://hotfix.jobs/companies/counsel-health)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $140k – $155k/yr
**Experience:** 7+ years
**Skills:** MDM, Jamf, kandji, intune, Google Workspace, microsoft 365, SSO, vpn, MFA, endpoint security, HIPAA, SOC 2, Bash, PowerShell, Python
**Posted:** 2026-07-16

> Own end-to-end IT environment including systems, devices, identity, security, MDM, onboarding/offboarding, networking, and compliance (HIPAA/SOC 2). Requires 7+ years broad IT experience, MDM and Google Workspace/365 admin skills.

## Job Description

## Responsibilities
- Own IT systems & support: Be the go-to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day-to-day operations running smoothly.
- Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
- Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
- Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
- Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role-based permissions — along with licensing and spend.
- Handle networking & AV: Keep office networking (Wi-Fi, switches, firewall/VPN) and conference-room/AV systems reliable, and troubleshoot as needed.
- Strengthen security & compliance: Own day-to-day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
- Manage vendors & budget: Own hardware, software, and service-vendor relationships, IT purchasing, and budget forecasting.
- Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

## Requirements
- 7+ years in IT, systems administration, or IT support, with broad ownership across systems, devices, and security.
- Hands-on MDM experience (Rippling, Jamf, Kandji, Intune, or similar).
- Strong Google Workspace and/or Microsoft 365 administration skills.
- Solid foundational networking (DNS, DHCP, VPN, Wi-Fi troubleshooting) and IT security fundamentals (MFA, SSO, endpoint security, encryption).
- Comfort owning device lifecycle management and procurement.

## Nice-to-Haves
- Experience in a regulated environment (HIPAA, SOC 2, ISO 27001, or HITRUST).
- Scripting/automation (Bash, PowerShell, Python).
- Experience with a dedicated identity provider (Google, Entra ID).

## Compensation & Benefits
- Competitive salary + equity.
- Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave.

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