# Solutions Engineer

**Company:** [Starbridge](https://hotfix.jobs/companies/starbridge)
**Location:** New York, NY
**Role:** Sales Engineering
**Salary:** $125k – $175k/yr
**Experience:** 3+ years
**Skills:** Solutions Engineering, Pre-Sales, crm integrations, api, SaaS, Product Demos, technical enablement, customer feedback, AI Tools
**Posted:** 2026-07-17

> Own pre-sales technical solutioning and trials for Starbridge's public sector GTM platform. Lead demos, configure custom environments, gather product feedback, and enable AEs on high-value deals. Requires 3+ years pre-sales SaaS experience and consultative technical skills.

## Job Description

## Key Responsibilities
- Own trial environments end-to-end: build custom Starbridge accounts for prospects by tuning to each prospect's actual buying signals and use cases.
- Lead the technical side of customer demos.
- Support Account Executives on technical questions, including integrations with CRM, API support, and MCP access.
- Gather feedback as the Voice of the Customer, advocate for feature improvements, and work with the product team.
- Own product enablement for new releases: translate releases into how AEs can demo them (what it does, why it matters, how to show it).
- Help shape the Solutions Engineer function as an early hire.

## Qualifications
- 3+ years in a pre-sales / solutions engineering / sales engineering role at a B2B SaaS company, or closely adjacent background (implementation engineer, technical CSM, deployment lead) owning the technical side of customer wins.
- Comfort getting into a product: can pick up any SaaS platform's data model in a week and start configuring it.
- Consultative instinct: ask questions before building; understand context is critical.
- Strong written and live communication: can run calls with CIOs, directors, and end users; write clean product feedback briefs.
- AI-forward operator: prefer to automate workflows; test new models against workflows promptly.

## Nice-to-Haves
- Experience in the public sector or government-related sales.
- Familiarity with CRM integrations, APIs.

## Compensation and Benefits
- Competitive salary + early-stage equity
- Comprehensive medical, dental, and vision insurance
- Company provided lunch in office everyday
- 75% coverage of Chelsea Piers Fitness membership
- Unlimited PTO
- Regular offsites (NYC + global locations)

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