# Legal Operations Project Manager

**Company:** [Harvey](https://hotfix.jobs/companies/harvey)
**Location:** New York, NY, San Francisco, CA
**Role:** Product Operations
**Salary:** $99k – $149k/yr
**Experience:** 5+ years
**Skills:** AI Tools, Project Management, legal operations, Workflow Design, matter management, knowledge management, legal technology, clm, contracting systems, Prompt Engineering, metrics and dashboards, document management, e-billing, Vendor Management, requirements gathering
**Posted:** 2026-08-11

> Manages cross-functional legal operations projects, workflows, systems, metrics, and AI enablement for an in-house legal team. Requires 3–6 years of operations or project management experience, meaningful legal-team exposure, strong systems thinking, and familiarity with legal technology.

## Job Description

## Responsibilities
- Manage end-to-end legal operations projects, including requirements gathering, workflow design and improvement, cross-functional coordination, implementation, and iteration for intake, matter management, advice requests, and policy changes.
- Translate priorities into project plans, timelines, and execution steps.
- Support AI enablement across Legal by identifying use cases, evaluating and piloting AI tools, and supporting training and adoption.
- Build and maintain legal metrics, dashboards, and operational reporting covering workload, turnaround times, risk patterns, and performance.
- Evaluate, implement, administer, and continuously improve the legal technology stack and vendor relationships across knowledge management, matter tracking, e-billing, spend management, document management, and contract tooling.
- Develop and maintain legal knowledge assets, including templates, playbooks, FAQs, self-service resources, and internal documentation.
- Support operational, administrative, systems, and data work as priorities evolve.

## Requirements
- 3–6 years of experience in operations or project management, with responsibility for running and improving cross-functional systems, processes, or programs.
- Meaningful experience working in or closely with an in-house legal team.
- Experience designing and implementing processes, systems, and programs for Legal or other G&A functions, from requirements gathering through rollout and iteration.
- Ability to work with Legal and technical teams to translate business needs into practical process and system requirements.
- Experience or strong interest in applying AI tools in legal or professional services settings.
- Ability to operate with general guidance, balance competing priorities, and sustain momentum in a globally distributed organization.
- Strong analytical and systems-thinking skills.
- Familiarity with legal technology, including matter management, knowledge management, ticketing, and document repositories.
- Experience building and interpreting metrics.

## Nice-to-haves
- Hands-on experience with CLM or contracting systems.
- Experience building or deploying AI-driven workflows, including agentic behavior, orchestration, prompt engineering, performance metrics, and safety protocols.
- Experience designing AI guidance, guardrails, or adoption programs for legal or professional services teams.

## Compensation
- **$99,200–$148,800 USD**, depending on location.

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