# Billing & Accounts Receivable Manager

**Company:** [Fetch](https://hotfix.jobs/companies/fetch)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $88k – $104k/yr
**Experience:** 5+ years
**Skills:** ERP Systems, Ar Automation Tools, Billing Operations, Collections Processes, Cash Application, Dso Management, Sox Controls, Revenue Recognition, Process Automation, Order-To-Cash
**Posted:** 2026-05-11

> Leads billing, collections, and cash application teams for a rewards platform, ensuring accurate billing, timely collections, and efficient order-to-cash processes. Requires 5+ years in AR operations, 2+ years managing teams, and bachelor's in accounting/finance.

## Job Description

## Role Responsibilities

### Team Leadership & Operations
- Lead and manage Billing, Collections, and Cash Application teams across both onshore and offshore resources
- Oversee daily team workloads and ensure tasks are completed accurately and within established timelines and SLAs
- Coach, mentor, and develop team members while fostering a culture of accountability and continuous improvement
- Identify operational bottlenecks, resolve issues proactively, and escalate risks appropriately when needed
- Drive process standardization, documentation, and operational efficiency initiatives

### Billing & Revenue Execution
- Partner closely with Sales, Revenue Accounting, Strategic Finance, Legal, and other stakeholders to operationalize and execute revenue-generating agreements
- Ensure customer billing is accurate, timely, and aligned with contractual terms
- Support new deal structures, pricing models, and billing requirements as the business evolves
- Assist with system enhancements, automation initiatives, and scalable process improvements

### Collections & Cash Management
- Own collections performance and help drive achievement of annual operating targets
- Develop strategies to reduce DSO (Days Sales Outstanding) and improve overall cash flow performance
- Monitor aging trends and ensure timely follow-up on outstanding receivables
- Ensure cash receipts are applied accurately and timely to customer accounts
- Partner with customers and internal stakeholders to resolve payment disputes and reconciliation issues

### Controls, Reporting & Compliance
- Maintain strong internal controls and compliance across billing and AR operations
- Track and report key operational metrics including billing accuracy, collections performance, unapplied cash, and DSO trends
- Support monthly, quarterly, and annual close activities related to AR and billing
- Assist with audit requests and documentation as needed

## Minimum Requirements
- Bachelor’s degree in Accounting, Finance, Business, or related field
- 5+ years of experience in Billing, Accounts Receivable, or Order-to-Cash operations
- 2+ years of people management experience, including managing distributed or offshore teams
- Strong understanding of billing operations, collections processes, cash applications, and revenue workflows
- Experience partnering cross-functionally with Sales, Finance, Accounting, and Legal teams
- Proven ability to manage competing priorities in a fast-paced, high-growth environment
- Strong analytical, organizational, and problem-solving skills
- Excellent communication and stakeholder management abilities

## Preferred Requirements
- Experience in a high-growth technology or consumer platform company
- Familiarity with complex customer contracts and revenue models
- Experience driving process automation and operational scalability
- Knowledge of SOX controls and audit support processes

## Compensation
**Base salary range: $88,000 - $104,000**

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