# Head of Workplace Strategy & Operations

**Company:** [Vercel](https://hotfix.jobs/companies/vercel)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $220k – $265k/yr
**Experience:** 8+ years
**Skills:** Real Estate Strategy, Lease Negotiations, Workplace Experience, Facilities Management, Physical Security, Executive Protection, Vendor Management, Budget Management, Project Management, Change Management
**Posted:** 2026-06-05

> Lead global workplace strategy and operations across multiple offices. Own real estate expansion, facilities operations, security programs, and vendor management while creating branded, people-centered work environments.

## Job Description

## Global Strategy & Expansion
- Own global real estate and workplace strategy, staying connected to business direction and anticipating future needs
- Lead site selection, lease negotiations, and build-outs for scalable growth
- Develop standards for new offices that reflect Vercel brand while allowing local character
- Partner with senior leadership and site leaders to align long-term real estate plans with business priorities

## Workplace Experience
- Create collaborative, focused, wellness-oriented spaces that foster belonging
- Guard Vercel's brand and aesthetic in physical spaces across all offices
- Partner with internal Design team to ensure culture is reflected in the physical environment
- Manage details from snacks and layout to moments that make employees feel valued
- Collaborate with People and IT teams to ensure physical space supports employee work and growth

## Facilities Operations, Safety & Security
- Own day-to-day operations across all locations with consistency
- Build and run physical security programs including Executive Protection for senior leaders
- Develop health, safety, and compliance programs that are effective without bureaucracy
- Manage vendor ecosystem and maintain high standards while building effective relationships

## Budgeting & Vendor Management
- Own workplace budget and make smart investment tradeoffs
- Source and negotiate with global vendors meeting quality, reliability, and values standards

## Requirements
- 8-10 years of experience in Facilities, Workplace Experience, Security and/or Real Estate leadership, including leading teams
- Proven success at high-tech companies scaling from first spaces to regional spaces with scrappy, creative, resourceful operations
- Ability to build rapport with senior leadership and site leaders on real estate strategy and daily operations
- Passion for creating people-centered, inclusive environments through design and experiences
- Strong belief in design and brand power for workplace engagement with aesthetic sensibility
- Experience establishing and managing physical security programs including Executive Protection
- Proven ability to build, develop, and empower teams with ownership and accountability culture
- Strong project management and vendor negotiation skills
- Experience collaborating with Executive Team, People, IT, Legal, Finance, and other business leaders
- Strong change management skills in growth phases

## Nice-to-Haves
- FMP® (Facility Management Professional) – IFMA
- SFP® (Sustainability Facility Professional) – IFMA
- LEED Accreditation – U.S. Green Building Council
- Project Management Certification (e.g. PMP)
- OSHA or local safety compliance training

## Benefits
- Competitive compensation package, including equity
- Inclusive Healthcare Package
- Mentorship and professional development events
- Flexible Time Off
- Company-provided gear and WFH budget

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