# UX Researcher, Vehicle Experience

**Company:** [Zoox](https://hotfix.jobs/companies/zoox)
**Location:** Foster City, CA
**Role:** UX Research
**Salary:** $157k – $188k/yr
**Experience:** 7+ years
**Skills:** Qualitative Research, Quantitative Research, Benchmarking Studies, Hci, Human Factors, Data Analysis, In-Vehicle Testing, Automotive Ux, Hardware-Software Integration, User Journey Mapping
**Posted:** 2026-04-22

> Conducts mixed-method research blending digital interfaces and physical vehicle cabin experiences at Zoox. Designs quantitative benchmarks, runs in-vehicle testing, and synthesizes insights to guide product direction. Requires 7+ years in UX Research, HCI, or Human Factors with hardware/software portfolios.

## Job Description

## Responsibilities
- Design and execute both qualitative and quantitative research that uncovers core user needs, behaviors, and experience patterns
- Synthesize insights into clear frameworks that inform product direction
- Contribute to defining principles that guide the evolution of in-vehicle experience
- Map the entire end-to-end vehicle rider experience journey
- Conduct foundational research in ambiguous, early-stage product areas
- Design and run robust quant studies to establish experience benchmarks and track progress
- Lead a high volume of testing sessions within the vehicle to validate features
- Investigate how digital touchpoints sync with physical movements and cabin environments
- Partner closely with Product, Design, and Vehicle Engineering
- Translate research findings into clear implications for product decisions
- Proactively identify opportunities where research can drive impact

## Qualifications
- 7+ years of experience in UX Research, HCI, Human Factors, or a related field
- Strong experience in both qualitative and quantitative research methods, including designing and running quantitative benchmarking studies and analyzing complex datasets
- A portfolio that demonstrates research on products with both hardware and software touchpoints
- Ability to manage a high volume of tactical testing while maintaining a strategic, system-level perspective
- Ability to travel 5–10% within the US to support testing and research initiatives

## Bonus Qualifications
- Experience in automotive, robotics, aerospace, or specialized consumer hardware (e.g., VR/AR, smart home)
- Ability to \"speak engineer\"—understanding the constraints of vehicle platforms, thermal systems, and motion profiles
- Experience working in large, complex organizations where building cross-functional alliances is key

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