# Legal Implementation Consultant

**Company:** [Eve](https://hotfix.jobs/companies/eve)
**Location:** Remote
**Role:** Customer Success
**Salary:** $90k – $110k/yr
**Experience:** 3+ years
**Skills:** SaaS, Customer Onboarding, implementation, Customer Success, Project Management, legal tech, AI, training delivery
**Posted:** 2026-07-23

> Guide law firms through onboarding, implementation, training, and optimization of Eve's AI legal technology platform. Requires 3+ years in customer success or implementation, strong SaaS and communication skills, with legal tech or AI experience preferred.

## Job Description

## What You'll Do

- Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value
- Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite
- Work with customers to understand their workflows and configure Eve's solutions to meet their specific needs
- Track and report on key implementation metrics and customer success indicators
- Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated

## What We're Looking For

- 3+ years experience in customer onboarding, implementation, or success roles
- Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users
- Exceptional ability to present clearly and concisely to both business and technical stakeholders
- Strong analytical capabilities to design and deliver solutions for customer challenges
- Skilled at working across teams to drive customer success and desired outcomes

## Preferred Qualifications

- Experience in legal tech, AI, or data-driven enterprise products
- Passion for customer success and building long-term partnerships
- Excellence in project management and organizational skills
- Ability to work in a dynamic, fast-paced environment
- Strong dedication to customer satisfaction and success

## Compensation & Benefits

US Base Salary Range: $90,000—$110,000 USD

**Benefits**
- Competitive Salary & Equity
- 401(k) Program with Employer Matching
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Commuter Benefits
- Autonomous Work Environment
- Workplace Setup Reimbursement
- Telecomm Stipend
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In office Perks (in office employees only)

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**Canonical:** https://hotfix.jobs/jobs/40d22d35-4a27-4142-a1ff-bfb4607dfd18