# Forward Deployed Engineer - AI Agent Engineer

**Company:** [Sema4.ai](https://hotfix.jobs/companies/sema4-ai)
**Location:** Atlanta, GA
**Role:** ML Engineering
**Experience:** 3+ years
**Skills:** Python, SQL, AWS, LangChain, Crewai, n8n, RAG, LLMs, NLP, Machine Learning
**Posted:** 2026-01-07

> Designs, builds, and deploys custom AI agents for enterprise customers, providing hands-on technical support, troubleshooting, and acting as technical account manager. Requires 3+ years customer-facing experience and expertise in Python, AWS, SQL, and AI agent frameworks like LangChain and CrewAI.

## Job Description

## Responsibilities

**Primary Focus: Deploy Production Agents**
- Understand the Customer Requirements and ideal target pieces for an Agent
- Define the success criteria for the AI agent
- Build and deploy production-ready AI agents that solve real business problems for enterprise customers
- Lead proof of concept (POC) development and transition agents from pilot to production
- Architect and implement custom AI agent solutions tailored to specific customer workflows and requirements

**Technical Implementation & Support**
- Provide hands-on technical implementation support, including **Python** development, **SQL** database work, and **AWS** infrastructure
- Develop example agents that demonstrate platform capabilities and best practices
- Troubleshoot complex technical issues across the AI agent stack, from integration challenges to performance optimization
- Create and maintain technical documentation, including solution designs, integration guides, and deployment runbooks

**Customer Success & Account Management**
- Act as the Technical Account Manager (TAM) for assigned customers, ensuring ongoing success and value realization
- Build deep relationships with customer technical teams and key stakeholders
- Collaborate closely with Sema4.ai's engineering team to provide customer feedback and drive product improvements
- Conduct technical workshops and training sessions to enable customer teams

**Technical Consultation & Solution Design**
- Serve as a subject matter expert on Sema4.ai's AI agent platform and emerging AI technologies
- Understand customer business challenges and translate them into technical agent solutions
- Deliver compelling technical demonstrations showcasing the platform's capabilities
- Provide technical guidance on integration with existing enterprise systems

## Requirements

**Required Experience**
- 3-4+ years of experience ideally in a consulting firm, systems integration role, or similar customer-facing technical position
- Proven track record of working with multiple enterprise customers and delivering successful technical implementations
- Experience deploying production software solutions in enterprise environments

**Technical Skills**
- **AI & Agent Expertise**: Strong understanding of AI agents, **LLMs**, **LangChain**, **CrewAI**, **n8n**, **RAG** architectures, and agentic application patterns
- **Python** Proficiency: Ability to build and deploy Python applications quickly (sub-15 minutes for simple apps)
- **Development Tools**: Excellent working knowledge of **VSCode** and/or **Cursor**
- **Cloud Infrastructure**: Strong working knowledge of **AWS** services and deployment
- **Database Skills**: **SQL** expertise and experience with database integration and troubleshooting
- **API Integration**: Experience with API integrations and software development principles
- **AI Fundamentals**: Understanding of natural language processing (**NLP**), machine learning (**ML**), and automation concepts

**Preferred Experience**
- Experience with conversational AI platforms and business workflow automation
- Background in Technical Account Management or Forward Deployed Engineering roles
- Familiarity with the broader AI ecosystem and latest developments in agentic AI

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**Canonical:** https://hotfix.jobs/jobs/40c7bc97-6e36-402c-9afd-46ef870cc485