# Enterprise Services Manager, Professional Services Sales

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** San Francisco, CA, Seattle, WA, New York, NY, Chicago, IL
**Role:** Sales Engineering
**Experience:** 5+ years
**Skills:** Professional Services Sales, Enterprise Sales, Consultative Selling, Pipeline Forecasting, Executive Discovery, Statement Of Work, Contract Negotiation, Account Planning, APIs, Cloud Platforms, Enterprise Integrations, Data Modernization, Digital Transformation, AI Automation
**Posted:** 2026-08-26

> Owns enterprise Professional Services sales from discovery and solution shaping through proposals, SOW negotiation, close, and delivery handoff. Requires at least five years of consultative services or complex technology sales experience, strong commercial judgment, and technical fluency across APIs, cloud platforms, and enterprise implementations.

## Job Description

## Responsibilities
- Own Professional Services bookings, pipeline creation, qualification, and forecasting across strategic enterprise accounts.
- Partner with Account Executives and Solutions Architects on account plans and services strategies.
- Lead executive discovery sessions, assessments, and workshops across business and technical stakeholder groups.
- Translate customer requirements into executable services approaches with scope, milestones, dependencies, risks, and success measures.
- Create proposals, pricing approaches, and Statements of Work for advisory, implementation, packaged, and transformation engagements.
- Lead negotiations with customer executives, procurement, legal, and internal stakeholders.
- Manage scope, resourcing, dependencies, implementation risk, and customer expectations before delivery.
- Prepare delivery teams for customer kickoff and maintain continuity from opportunity through early delivery.
- Partner with Customer Success, Delivery, Support, Product, Engineering, and external partners to support activation, adoption, and expansion.
- Surface customer needs and contribute to repeatable sales plays, service offerings, tools, and best practices.
- Use AI-enabled tools responsibly for account research, solutioning, documentation, forecasting, and delivery visibility.

## Requirements
- 5+ years of experience selling Professional Services, consulting, implementation, managed services, or complex technology solutions to enterprise customers.
- Track record of originating, shaping, and closing sizable services or transformation engagements.
- Experience owning services sales cycles from discovery through proposal, SOW development, negotiation, contract signature, and delivery handoff.
- Experience leading executive discovery, workshops, assessments, or business-case conversations.
- Ability to translate complex business and technical requirements into executable services approaches.
- Experience collaborating with Account Executives, Solutions Architects, delivery teams, Product, Engineering, and external partners.
- Strong commercial judgment across scope, pricing, assumptions, dependencies, risks, resourcing, and customer expectations.
- Working knowledge of APIs, integrations, cloud platforms, data flows, and enterprise implementation considerations.
- Ability to manage competing priorities, navigate ambiguity, and maintain rigorous pipeline and forecast.

## Preferred Qualifications
- Experience in payments, fintech, financial infrastructure, billing, marketplaces, money movement, fraud, risk, or digital commerce.
- Experience selling to senior product, engineering, finance, operations, security, or technology leaders.
- Experience with enterprise integrations, cloud adoption, APIs, platform implementations, data modernization, or digital transformation programs.
- Experience selling packaged, phased, outcome-oriented, or partner-delivered services.
- Familiarity with AI-enabled software or automation, including data, security, governance, adoption, and business-value considerations.
- Experience in a high-growth technology company, cloud provider, enterprise SaaS company, consulting firm, or systems integrator.

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