# People Consultant

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Chicago, IL
**Role:** People Ops
**Experience:** 4+ years
**Skills:** Hr Policies, Performance Management, Employee Relations, Data Analysis, AI Tools, Project Management, Change Management, Legal Compliance, Manager Coaching, Talent Management
**Posted:** 2026-05-04

> Partners with managers to provide coaching on performance management, career development, employee relations, and change navigation. Analyzes data for process improvements and ensures compliance with US employment laws in a fast-scaling tech environment.

## Job Description

## Responsibilities

- **Manager Coaching**: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
- **HR Policy Expertise**: Act as a subject matter expert on a range of HR policies and processes to support managers and employees
- **Legal & Compliance**: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
- **People Programs**: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
- **Reorganization Support**: Guide and advise on change management and communications for team restructuring efforts
- **Data & Insights**: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
- **User Focus**: Ensure excellent employee experiences through key life cycle stages, including onboarding and departure processes
- **Lead with Empathy**: Foster a culture of humility, optimism, belonging, and inclusivity

## Minimum Requirements

- 4-8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, Employee Relations partner), or equivalent experience in a business-facing role
- Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
- Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
- Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions
- Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
- Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels

## Preferred Qualifications

- Fast-Paced Environment: Experience working in a rapidly growing technology company or large organization
- AI Fluency: Knowledge and application of AI tools
- Canadian Employment Practices: Knowledge of employment legislation and practices in Canada
- Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule
- Facilitation Skills: Experience facilitating team effectiveness workshops with management teams

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