# Software Engineer - Video

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Backend Engineering
**Salary:** $139k – $204k/yr
**Experience:** 5+ years
**Skills:** Java, jvm, restful services, API Design, Kafka, amazon sqs, CI/CD, AWS, GCP, openstack, Azure, Prometheus, Datadog, Grafana, Distributed Systems
**Posted:** 2026-08-04

> Build and operate highly available, low-latency backend services for Twilio’s Voice Connectivity Trust platform. The role requires Java/JVM experience, distributed systems expertise, cloud infrastructure knowledge, and familiarity with AI-assisted development.

## Job Description

## Responsibilities
- Design, implement, verify, deploy, and operationalize real-time services with high-throughput and low-latency requirements.
- Work closely with stakeholders to understand customer needs and deliver simple, robust, and scalable solutions.
- Document technical ideas clearly and collaborate with leads, architects, and cross-functional teams.
- Scale a complex distributed platform with globally distributed points of presence, high availability, reliability, throughput, low latency, and media fidelity.
- Develop novel solutions for customer problems in the Voice channel.
- Participate in requirements gathering, technical design, estimation, sprint planning, coding, testing, deployments, and on-call support.
- Own, operate, and maintain services in a distributed production environment using Agile methodologies.

## Requirements
- 2–3+ years of hands-on experience in large-scale distributed application environments using JVM-based technologies.
- Experience building RESTful services, designing APIs, and working with event-driven architectures such as Kafka and Amazon SQS.
- Understanding of CI/CD pipelines.
- Hands-on experience with cloud infrastructure such as AWS, Google Cloud, OpenStack, or Azure.
- Experience with on-call rotations, incident response, and monitoring and alerting tools such as Prometheus, Datadog, and Grafana.
- Excellent written communication skills for technical documentation and AI prompting.
- Ability to evaluate AI-generated code for correctness, security, performance, and maintainability.
- Strong Java fundamentals, including the ability to architect, review, and debug code written by people or AI agents.
- Demonstrated proficiency with AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar tools.
- Strong computer science fundamentals, including data structures, algorithms, operating systems, and distributed systems.
- Ability to work effectively in a collaborative, highly motivated team.
- Bachelor's degree in Computer Science or a related engineering field.

## Nice-to-haves
- Experience demonstrating measurable productivity improvements from AI.
- Experience scaling data tiers with SQL and NoSQL databases and caching technologies.
- Experience designing and developing horizontally scalable, resilient backend systems that perform under load.
- Knowledge of SIP and Stir/Shaken protocols.

## Compensation and Benefits
- Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington, D.C.: $138,700–$173,400.
- New York, New Jersey, Washington State, or California outside the San Francisco Bay Area: $146,800–$183,600.
- San Francisco Bay Area, California: $163,100–$203,900.
- May be eligible for equity and a corporate bonus plan.
- Benefits include healthcare insurance, 401(k), paid sick time, paid personal time off, and paid parental leave.

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