# AI Forward Deployed Engineer

**Company:** [Regal.ai](https://hotfix.jobs/companies/regal-ai)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $135k – $180k/yr
**Experience:** 3+ years
**Skills:** APIs, Webhooks, Databases, AI, Voice Ai, Prompt Engineering, Middleware, A/B Testing, Conversational Design, Integration
**Posted:** 2026-04-20

> Leads end-to-end deployment of Voice AI Agents for customers, owning product vision, technical integrations with APIs/webhooks/databases, and performance iteration. Requires 3+ years in technical customer-facing roles and AI curiosity.

## Job Description

## Responsibilities
- Accelerate Customer Deployments: Execute end-to-end deployments by treating onboarding as a mini product cycle, integrating AI Agents seamlessly into customer systems and workflows to move the needle on key business metrics.
- Own the Product Vision (Per Deployment): Collaborate with customers to understand their goals, success criteria, and operational context. Then, translate these insights into a clear, measurable deployment plan that aligns Regal’s capabilities with their strategic objectives.
- Architect Technical Integrations: Work hands-on with **APIs**, **webhooks**, and **databases** to seamlessly integrate Regal into the customer’s existing systems.
- Shape Conversational Experiences: Work internally with Regal AI Product Specialists to guide the creation and refinement of voice prompts and AI agent settings to achieve the conversational quality that is Regal’s signature.
- Measure, iterate, and adapt: Build reporting to measure AI Agent performance, partner with customers to refine post-call analysis, and create a roadmap of A/B tests to continuously improve accuracy and outcomes.
- Stakeholder Management: Provide weekly status updates, manage timelines, and communicate proactively with both internal and external stakeholders. Mitigate risks, reprioritize as needed, and keep everyone aligned around the deployment roadmap.
- Unlock Future Value: As customers gain confidence, surface new use cases and features that can drive ongoing value. Use your product and commercial mindset to spot expansion opportunities and ensure each deployment isn’t just a one-off success, but the start of a long-term partnership.

## Requirements
- **3+ years** in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant or a PM in a tech environment).
- Comfort working with **APIs**, writing a bit of middleware code when needed, and framing product capabilities for executive stakeholders.
- Strategic Problem-Solving: Synthesizing business needs, user experience, and platform constraints into a cohesive product vision.
- Outstanding Communication: Tailoring messages for project briefs, call flow diagrams, or data integration explanations.
- Relentless Ownership: Accountable for deployment success, making trade-offs, iterating quickly.
- Curiosity for **AI & Voice**: Experience with conversational design, **prompt engineering**, or user research for voice interfaces.
- Entrepreneurial DNA: Thriving in fast-paced, ambiguous environments.
- Ability to travel: 1 week per month.

## Benefits
- Medical, Dental, and Vision plans - **80% covered** by the company
- Flexible PTO & **11 paid holidays**/year
- Subsidized ClassPass membership
- **401k** Plan
- Paid parental leave
- Pre-tax commuter benefits
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Complete laptop workstation

## Similar roles

- [Professional Services Consultant](https://hotfix.jobs/jobs/b65cbdfb-b6d1-4e24-9037-2d18ec549be3) - Kustomer - New York, NY - $135k – $155k/yr
- [Integrations Engineer](https://hotfix.jobs/jobs/3afb4f1c-5f72-4dd1-9c6e-058fe5d782d2) - Coast - New York, NY - $135k – $155k/yr
- [Solutions Engineer, Implementation & Delivery | Housing](https://hotfix.jobs/jobs/fffb2b75-cf8e-4df8-9150-7507c8acbf21) - EliseAI - New York, NY - $135k – $185k/yr
- [Implementation Manager](https://hotfix.jobs/jobs/f6fb9804-39a3-4ef3-a189-627f3fb0851e) - Clarion - New York, NY - $135k – $180k/yr
- [Solutions Architect](https://hotfix.jobs/jobs/ec23e32c-7274-4a3d-a27f-b04acf4ccd67) - Typeface - Remote - $135k – $210k/yr

**Apply:** https://hotfix.jobs/jobs/3f3543cf-4b59-49d7-9f0b-4013eeece7ce
**Canonical:** https://hotfix.jobs/jobs/3f3543cf-4b59-49d7-9f0b-4013eeece7ce