# People Operations Manager

**Company:** [Polymarket](https://hotfix.jobs/companies/polymarket)
**Location:** New York, NY
**Role:** People Ops
**Experience:** 3+ years
**Skills:** Rippling, Deel, Hris Administration, Benefits Administration, Onboarding, Offboarding, Payroll, Employment Law Compliance, Vendor Management, Process Documentation
**Posted:** 2026-06-18

> Own the full operational backbone of employee experience at Polymarket, managing onboarding, HRIS (Rippling/Deel), benefits, compliance, payroll, and offboarding in a lean, high-growth startup.

## Job Description

## What You'll Do
- Own the end-to-end onboarding process for every new hire, including post-offer communication, I-9 verification, system setup in Rippling and Deel, and leading the People Ops onboarding session.
- Administer Rippling as the primary system owner, keeping employee data accurate, maintaining integrations, and optimizing workflows as the company grows.
- Manage the benefits program from top to bottom, including vendor relationships, employee questions, and quarterly reporting on program usage to leadership.
- Ensure HR compliance across state and federal requirements, including regulatory reporting, policy audits, and keeping the employee handbook current on an annual basis.
- Support payroll accuracy and timeliness in partnership with external payroll support, and coordinate visa and immigration matters for employees who need them.
- Run the full offboarding process, including exit surveys, access removal, and synthesizing feedback into insights for leadership.
- Build and maintain self-service resources that reduce repeat questions and free up your time for higher-order work.

## What We're Looking For
- 3 to 5 years of hands-on experience in a People Operations role.
- End-to-end HRIS administration experience, including data management, workflow configuration, and troubleshooting. Rippling or Deel experience is a strong signal.
- Working knowledge of state and federal employment law, with the ability to apply it directly to policy decisions and compliance questions.
- Proven ownership of onboarding and offboarding processes, including specific improvements you designed and shipped.
- Experience managing benefits programs and working with a PEO, including direct vendor management and employee-facing support.
- A track record of building documented, repeatable processes that hold up as headcount grows.
- The patience and clarity to field high volumes of employee questions, including ones that have a self-service answer.
- (Plus) Experience building or deploying AI tools or self-service resources to handle common HR questions at scale.
- (Plus) Prior experience in a high-growth startup environment where the People team was lean and the work moved fast.

## Benefits
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories

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