# Head of Business Operations and Analytics

**Company:** [Ode](https://hotfix.jobs/companies/ode)
**Location:** San Francisco, CA
**Role:** Business Operations
**Experience:** 8+ years
**Skills:** Analytics, Data Systems, Business Operations, Forecasting, Capacity Planning, Staffing, Automation, Artificial Intelligence, Quantitative Modeling, Data Infrastructure
**Posted:** 2026-08-21

> Leads Business Operations and Analytics, building scalable systems, planning processes, and automation while optimizing workforce supply and demand. The role requires an analytically rigorous, hands-on operator who can lead strategic initiatives and grow a high-performing team.

## Job Description

## Responsibilities
- Build the systems, data infrastructure, and processes needed to support rapid growth.
- Treat internal operations like a product, using AI and automation to improve how the company works.
- Lead cross-functional strategic initiatives, including market expansion and new business opportunities.
- Optimize supply and demand through forecasting, capacity planning, staffing, utilization, and economics.
- Own company planning rhythms, including annual and quarterly planning, internal communications, business reviews, and Board preparation.
- Build and lead the Business Operations and Analytics team while remaining hands-on.

## Requirements
- Experience scaling a high-growth business and building the systems and infrastructure required during rapid growth.
- Exceptional analytical and technical rigor, with strong quantitative skills and understanding of data and systems.
- Ability to build rigorous models from messy inputs.
- Experience leading teams while contributing directly to the work.
- A systems-oriented approach that prioritizes automation and AI before adding people or process.
- High standards, urgency, and motivation to build exceptional products and operations.

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