# Forward Deployment Engineer

**Company:** [Lance](https://hotfix.jobs/companies/lance)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $120k – $130k/yr
**Experience:** 1+ years
**Skills:** Software Deployment, Software Engineering, Python, JavaScript, API Integrations
**Posted:** 2026-09-02

> Deploy and customize AI agents in live hotel environments, integrating with existing software and shipping production fixes. The role requires at least one year of customer-facing software or deployment experience, coding ability, and strong communication with hotel operators.

## Job Description

## Responsibilities
- Deploy Lance AI agents into live hotel environments.
- Integrate Lance with hotels' existing software systems.
- Diagnose and resolve production issues in customer environments.
- Ship code fixes when deployments break.
- Communicate directly with hotel general managers and translate operational needs into technical solutions.

## Requirements
- 1+ year of experience shipping software or deploying software for real customers.
- Ability to write code and communicate effectively with a hotel general manager.
- Authorized to work in the United States.
- Based in San Francisco.

## Nice-to-haves
- Strong software engineering experience.
- Experience operating and building in customer-facing environments.
- Graduation from a top-30 school or equivalent demonstrated achievement.

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