# Marketing Operations Associate I

**Company:** [Zocdoc](https://hotfix.jobs/companies/zocdoc)
**Location:** Pune, India
**Role:** Revenue Operations
**Experience:** 1+ years
**Skills:** Marketo, Braze, Salesforce, Mailgun, Excel, Google Sheets, HTML, Email Marketing, Audience Segmentation, Marketing Automation, Campaign Analytics, Data Analysis
**Posted:** 2026-09-09

> Executes and analyzes lifecycle marketing campaigns, primarily across email and in-product channels, supporting provider acquisition, engagement, and retention. The role requires 1–3 years of experience, strong QA and data skills, advanced spreadsheet proficiency, and familiarity with marketing automation platforms.

## Job Description

## Responsibilities
- Build, test, and deploy email campaigns in platforms such as Marketo and Braze, ensuring high-quality execution and flawless delivery.
- Manage audience segmentation and list uploads using behavioral and demographic data.
- Perform rigorous QA on email assets, including content proofing, link validation, and dynamic content testing.
- Set up campaign tracking parameters and assist in monitoring open rates, click-through rates, conversions, and other performance metrics.
- Collaborate with lifecycle, creative, and analytics teams to execute campaigns on time and align with brand standards.
- Support marketing database health through list hygiene and contact management.
- Build marketing campaigns end-to-end, primarily through email and in-product channels.
- Code new HTML emails from design files.
- Evaluate audience segmentation and campaign performance to ensure campaign setup matches campaign briefs.
- Build reports and perform analysis.
- Participate in meetings with project stakeholders.
- Execute ad hoc and short-term project initiatives.

## Requirements
- Bachelor’s degree from a top-tier institution with a minimum of 60% in 10th, 12th, and graduation.
- 1–3 years of work experience.
- Excellent verbal and written communication skills.
- Strong attention to detail and comfort with QA processes.
- Ability to manage multiple projects and timelines in a fast-paced environment.
- Data orientation, including understanding relevant data, asking effective questions, and applying data literacy.
- Advanced proficiency in Microsoft Excel and Google Sheets.
- Independent problem-solving capabilities.

## Nice-to-haves
- Experience in a marketing operations or marketing production role.
- Experience with marketing automation platforms such as Marketo, Salesforce, Braze, or Mailgun.
- Enthusiasm for AI-powered tools that improve efficiency, creativity, and campaign execution.

## Benefits
- Competitive compensation package, including medical insurance.
- Catered lunch and workplace perks.
- Daycare reimbursement.
- Cellphone and Wi-Fi reimbursement.
- Competitive parental leave.
- Sabbatical leave after five years.
- Annual sponsored health check-ups.

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