# Director, Strategy & Operations

**Company:** [Navan](https://hotfix.jobs/companies/navan)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $167k – $372k/yr
**Experience:** 8+ years
**Skills:** it strategy, it roadmaps, Cloud Infrastructure, enterprise security, artificial intelligence, ai governance, it governance, Budget Management, Vendor Management, SaaS, software development lifecycle, okrs, KPIs, Program Management, Executive Communication
**Posted:** 2026-08-04

> Leads strategy and operations for the CIO organization, overseeing IT roadmaps, governance, budgets, programs, and pragmatic AI initiatives. Requires at least five years supporting senior technology leadership, plus enterprise IT strategy, financial management, governance, and executive communication experience.

## Job Description

## Responsibilities

### CIO Department Strategy & Leadership
- Lead the creation, iteration, and execution of the long-term CIO department strategy.
- Partner with IT and business leaders to build, communicate, and track a multi-year IT roadmap spanning core modernization, cloud infrastructure, enterprise security, and practical AI applications.
- Draft executive narratives and presentations for the Board of Directors, executive leadership, and company town halls.
- Provide the CIO with structured insights, operational metrics, and decision-support materials on technology investments and organizational design.

### Department Operations, Governance & Policies
- Direct the CIO team’s operational cadence, including leadership meeting agendas, cross-functional dependencies, and accountability against strategic goals.
- Oversee pragmatic IT policies covering safe data usage, information security operations, and responsible AI usage.
- Manage OPEX and CAPEX budgets, vendor portfolios, software licensing, and cloud costs.

### Execution & Program Delivery
- Translate CIO strategy into quarterly and annual OKRs and establish KPIs for system reliability, project velocity, and enterprise tool adoption.
- Drive high-priority strategic IT programs from kickoff through execution with Security, Engineering, Legal, Finance, and Business Operations.
- Evaluate the departmental operating model, identify bottlenecks, and lead process improvements.

## Requirements
- 5+ years of experience in Strategy & Operations, Chief of Staff, IT Program Management, or Management Consulting, working directly with senior technology leadership such as a CIO, CTO, or VP of IT.
- Experience building, documenting, and executing enterprise IT strategies and multi-year technology roadmaps.
- Practical understanding of enterprise IT architectures, cloud and SaaS vendor ecosystems, software development lifecycles, and modern workforce tools.
- Familiarity with corporate AI use cases, automation capabilities, and the governance and cost considerations of enterprise AI adoption.
- Experience managing IT operating budgets, vendor contract evaluations, headcount planning, and resource allocation.
- Experience developing enforceable policies, program frameworks, and portfolio tracking mechanisms.
- Clear written and verbal communication skills, with the ability to synthesize complex technology strategies into executive materials.

## Compensation
- Pay range: **$167,400–$372,000 USD**.
- Starting pay considers work location, skills and experience, market demands, and internal parity.
- For roles with on-target earnings, the range includes base salary and target incentive compensation.

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