# Senior Manager, Strategic Initiatives (Fulfillment)

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Los Angeles, CA
**Role:** Business Operations
**Salary:** $127k – $160k/yr
**Experience:** 7+ years
**Skills:** SQL, Python, Looker, Tableau, Powerbi, Excel, Google Sheets, R, Warehouse Automation, Robotics
**Posted:** 2026-01-30

> Architects and builds scalable fulfillment processes, products, and tools at Flexport. Leads strategic initiatives using SQL, Python, and BI tools to drive efficiency and network expansion. Requires 7-10+ years in logistics/operations with strong technical skills.

## Job Description

## The Opportunity

Flexport is building the future of global fulfillment. As Sr. Manager, Strategic Initiatives, you'll architect tomorrow’s fulfillment network: designing processes, building products, and creating standards that define operations at scale. You'll work across operations, product, and technology to identify gaps, design solutions, and drive implementation.

## What You’ll Do

**Architect the Future of Fulfillment**
- Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
- Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

**Build, Not Just Manage**
- Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
- Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

**Leverage Data for Strategic Planning**
- Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
- Build forecasting and scenario planning models to guide long-term network design and capacity planning.

**Be a Cross-Functional Force Multiplier**
- Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.

**Standardize the Network**
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.

**Drive Strategic Initiatives at Scale**
- Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
- Develop and execute multi-year roadmaps in partnership with senior leadership.

## You Should Have
- **7–10+ years of experience** in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
- **Extremely strong technical skillset**: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
- A proven record of **designing and implementing scalable processes/products** that delivered measurable business impact.
- Strong **strategic thinking**, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
- Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
- Executive-level communication skills, with the ability to **influence stakeholders across all levels** of the organization.
- Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

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