# Chief of Staff

**Company:** [VSCO](https://hotfix.jobs/companies/vsco)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $150k – $175k/yr
**Experience:** 5+ years
**Skills:** Project Management, Strategic Planning, executive partnership, systems thinking, Cross-Functional Leadership, Business Operations, memo writing, AI Tools
**Posted:** 2026-07-20

> Serve as CEO's closest operational partner at VSCO, owning company operating rhythms, driving cross-functional strategic projects, and supporting planning, org design, and culture initiatives. Requires 5+ years in operations/strategy, strong execution, systems thinking, and executive communication skills.

## Job Description

## Operating Rhythm & Execution
- Own the company's operating cadence: weekly leadership syncs, monthly business reviews, quarterly and annual planning
- Track priorities, decisions, and commitments across the leadership team; make sure nothing important falls through the cracks
- Build lightweight systems that keep teams aligned and moving without adding bureaucracy

## CEO Partnership
- Be the CEO's closest day-to-day operational partner: anticipate needs, manage inbound priorities, and protect focus on the highest-leverage work
- Serve as a strategic sparring partner to the CEO: pressure-test ideas, challenge assumptions, and help sharpen thinking before it goes anywhere important
- Prepare the CEO for high-stakes conversations with crisp briefing materials, clear decision framing, and the right context
- Draft memos, strategic updates, and communications on behalf of the CEO; act as a trusted proxy when the CEO can't be in the room

## Cross-Functional Projects
- Lead initiatives that don't fit neatly inside one function: planning processes, org design, go-to-market launches, vendor relationships, internal tooling
- Identify where cross-functional work is stalling; surface ownership gaps, resolve friction, and drive follow-through
- Be the person who can be dropped into any problem and trusted to figure it out

## Company Operations & Culture
- Support board meeting prep, investor communications, and company-wide all-hands
- Partner with our People team on headcount planning, new hire onboarding, and leadership team offsites
- Help design and communicate internal processes that reflect how VSCO works and what it stands for

## Qualifications
- 5+ years of experience in operations, consulting, strategy, business development, or a cross-functional startup role
- Demonstrated ability to run complex, multi-stakeholder projects from kickoff to completion
- Strong systems thinker: you build processes that scale, not workarounds that hold
- Executive partnership: you are comfortable partnering with the CEO and other senior executives, asking difficult questions, challenging assumptions respectfully, and driving accountability across leadership teams
- Excellent written communicator: you write clearly and concisely, whether it's a decision memo or a company update
- Strong synthesizer: you take ambiguous information and turn it into clear recommendations that reduce complexity and help people drive outcomes quickly
- High judgment and discretion: you know what to escalate, what to handle, and what to let go
- Genuinely curious about business: how companies grow, how teams operate, how decisions get made
- Fluent using AI tools: you use them to work faster and think better, not as a substitute for judgment, are able to elevate others to use them in a best-in-class way

## What Makes You Stand Out
- Teams you've been part of move faster and with more clarity after you join them
- You've consistently taken on more than your title suggested, and delivered
- Operational problems you drive get solved with extreme ownership
- You've operated as the "glue" on a team before, making everyone around you more effective
- You turn messy information into clear recommendations that people can act on
- When you don't know the answer, you find it instead of letting yourself get blocked
- You write a good memo. Not verbose. Concise
- You want to become a better business leader, and you understand that the fastest path is doing real work alongside someone great

## Compensation & Benefits
The base salary range for this role is $150,000 - $175,000. This position also qualifies for bonuses and equity (i.e. stock options). Benefits include flexible time off, a 401K retirement plan, insurance (medical, dental, vision, life/AD&D, short and long term disability), 11 paid holidays, and paid sick time. Additional benefits and perks are also offered.

## Similar roles

- [Deputy Chief of Staff](https://hotfix.jobs/jobs/eac40deb-b77f-4f28-9042-7077fc98d752) - Firecrawl - San Francisco, CA - $150k – $185k/yr
- [Chief of Staff, Office of the CEO](https://hotfix.jobs/jobs/ae0565db-f230-4ba0-9aea-d356a263766a) - Cardless - San Francisco, CA - $150k – $235k/yr
- [Chief of Staff](https://hotfix.jobs/jobs/1b513229-f6c4-4db4-90b2-a5f03d8d9f20) - AfterQuery - San Francisco, CA - $150k – $250k/yr
- [Chief of Staff](https://hotfix.jobs/jobs/7100a9a7-e6f8-4cf2-8e73-b205b39fda64) - Setpoint.io - New York, NY - $150k – $170k/yr
- [Chief of Staff to CEO](https://hotfix.jobs/jobs/b67754a4-b10c-4545-87bf-4d2d4fc440c9) - Hike Medical - San Francisco, CA - $150k – $200k/yr

**Apply:** https://hotfix.jobs/jobs/3ac14dea-5591-42fd-8537-39fb3d3a1c48
**Canonical:** https://hotfix.jobs/jobs/3ac14dea-5591-42fd-8537-39fb3d3a1c48