# Senior Operations Manager, Infrastructure

**Company:** [Commure](https://hotfix.jobs/companies/commure)
**Location:** Mountain View, CA
**Role:** Business Operations
**Salary:** $120k – $150k/yr
**Experience:** 3+ years
**Skills:** SQL, Python, APIs, LLMs, Data Pipelines, Zapier, Retool, Dashboards, Reporting, Workflow Automation
**Posted:** 2026-05-21

> Operations leader who owns client workflows end-to-end, automating claims and revenue processes with SQL, APIs, and LLMs while collaborating with Product and Engineering.

## Job Description

## What You'll Do
- Own high-impact processes: Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact
- Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability
- Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
- Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes

## What You Bring
- 3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
- Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
- Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
- Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
- Bonus: Experience in healthcare operations, claims, or billing systems
- Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
- Bonus: Built with LLMs, SQL apps or experience with data pipelines

## Who You Are
- A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
- An operator: You know how to turn ambiguity into process and measure progress with data
- A problem solver: You thrive on figuring out why things break and how to make them work better
- A collaborator: You bridge gaps between technical and non-technical teams and keep everyone aligned on outcomes
- Entrepreneurial: You don’t wait for direction - you seek it, shape it, and deliver results

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**Apply:** https://hotfix.jobs/jobs/3a6590f2-1254-4c81-ac70-569fbe6c94fb
**Canonical:** https://hotfix.jobs/jobs/3a6590f2-1254-4c81-ac70-569fbe6c94fb