# People Operations

**Company:** [Factory AI](https://hotfix.jobs/companies/factory-ai)
**Location:** San Francisco, CA
**Role:** People Ops
**Experience:** 3+ years
**Skills:** HRIS, Payroll Systems, Benefits Administration, People Analytics, Hr Processes, Equity Administration, Employee Data Management, SOPs, Cross-Functional Collaboration, Compliance
**Posted:** 2026-04-04

> Owns and improves core people operations processes like onboarding, offboarding, and lifecycle management. Manages HR systems, ensures compliance, analyzes data for insights, and scales operations for growth in a high-growth tech environment. Requires 3+ years experience.

## Job Description

## Responsibilities
- Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).
- Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.
- Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.
- Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.
- Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.
- Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed.
- Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership.
- Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion.
- Contribute to people programs and initiatives such as employee engagement, workplace experience, and internal communications.

## Qualifications
- 3+ years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds also welcome.
- Hands-on experience managing HRIS platforms, payroll systems, and benefits administration.
- Strong cross-functional collaboration skills with experience working alongside Finance, Legal, IT, or other operational teams.
- Demonstrated ability to build, document, and improve scalable processes in a fast-changing environment.
- Strong attention to detail and data integrity, with comfort using people analytics to drive decisions.
- Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.
- Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
- Past experience at high-growth or early-stage companies preferred.

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