# Payments Performance Strategist

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Unspecified
**Role:** Sales Engineering
**Experience:** 8+ years
**Skills:** Payments Optimization, Payment Operations, Card Networks, Fraud Management, Local Payment Methods, SQL, Dashboard Building, Data Modeling, Reporting, Data Analysis
**Posted:** 2026-08-06

> Advises high-value merchants in Greater China and Southeast Asia on payment optimization, using rigorous analysis and merchant-facing expertise. The role develops optimization tools and playbooks, supports Sales and Customer Success, and requires 8+ years in payments or related operations.

## Job Description

## Responsibilities
- Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
- Serve as both an internal and merchant-facing expert on payment optimization strategies.
- Gather and build on payments expertise to create optimization narratives and tools supported by rigorous analysis.
- Use existing tools to deploy sophisticated optimization playbooks and analyses across the customer portfolio.
- Synthesize and relay customer feedback and findings to inform the product roadmap.
- Provide feedback on tools and playbooks to continuously improve self-service offerings.

## Requirements
- 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
- Proven ability to build collaborative working relationships with cross-functional teams.
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
- Proven ability to be a self-starter capable of driving business results without significant supervision.
- Experience presenting directly to merchants.
- Excellent verbal and written communication skills.
- Strong data processing and analytical skills.
- Spoken and written proficiency in Mandarin.
- Willingness to travel occasionally within the region, including focus markets and the corporate head office.

## Nice-to-haves
- Comprehensive knowledge of card network regulations, industry best practices for fraud management, and local payment methods.
- Experience with AI tools, SQL, dashboard building, modeling, or reporting.
- Experience presenting data-driven analyses to senior business leaders.

## Similar jobs

- [Customer Engineer, Digital Native Business](https://hotfix.jobs/jobs/12d1ac3b-4951-4faa-917e-91c957c4a953) - Cloudflare
- [Customer Engineer, Digital Native Business](https://hotfix.jobs/jobs/ffeb05c7-545f-487d-9c38-29bfb01fd04d) - Cloudflare
- [Senior Customer Engineer](https://hotfix.jobs/jobs/ed8ec480-e128-4040-b34a-bfb10e31c0d1) - Cloudflare - Remote
- [Enterprise Services Manager, Professional Services Sales](https://hotfix.jobs/jobs/48e3a23b-14cf-4563-bff5-a990556b8625) - Stripe
- [Senior Customer Engineer, iGaming](https://hotfix.jobs/jobs/9737d1d7-168d-4d11-a874-380a85c70571) - Cloudflare

**Apply:** https://hotfix.jobs/jobs/38ba42e0-dd12-4027-a3b0-76a9165877fc
**Canonical:** https://hotfix.jobs/jobs/38ba42e0-dd12-4027-a3b0-76a9165877fc