# Head of People & Culture

**Company:** [Posh](https://hotfix.jobs/companies/posh)
**Location:** New York, NY
**Role:** People Ops
**Salary:** $230k – $250k/yr
**Experience:** 8+ years
**Skills:** Performance Management, Employee Relations, compensation strategy, hr compliance, ny employment law, HRIS, Payroll, Benefits Administration, Organizational Design, career ladders
**Posted:** 2026-07-16

> Head of People & Culture at Posh, owning full employee experience, culture strategy, performance management, and people operations for a high-growth tech company. Requires 8+ years progressive HR leadership in scaling tech firms, deep operational HR expertise, and NY employment law knowledge.

## Job Description

## Culture & Organization
- Own company culture as a system: design and run rituals, programs, recognition, and internal communications that make Posh's Guiding Principles come to life.
- Build a culture of psychological safety alongside a high performance bar — where feedback is direct and constructive, people feel safe to surface problems early, and hard decisions are communicated with clarity and humanity.
- Own team sentiment end-to-end: engagement surveys, leadership reviews, and pulse checks — and turn insights into visible action.
- Design and implement a best-in-class performance management system, including clear expectations, career ladders, structured review cycles, and a fair performance improvement process.
- Coach managers and senior leaders on feedback delivery, communication, and team health; act as a trusted advisor to employees at every level.
- Own onboarding and offboarding as cultural moments.
- Collaborate with the Culture Lead on team-building programming, off-sites, and internal events.

## People Operations & Compliance
- Own day-to-day people operations: payroll, benefits administration, HRIS, PTO, leaves of absence, and workers' compensation.
- Collaborate with counsel to draft, manage, and maintain employment agreements, offer letters, severance agreements, and company policies.
- Ensure full compliance with NY State, NYC, federal, and multi-state employment law.
- Collaborate on compensation strategy: leveling, benchmarking, equity education, and competitive benefits.
- Handle sensitive employee relations matters with empathy, confidentiality, sound judgment, and rigorous documentation.
- Collaborate with leadership on headcount planning and org design.

## Requirements
- 8+ years of progressive People/HR experience at high-growth technology companies, including experience as the senior-most people leader (or #2) at a company scaling from ~50 to 200+ employees.
- Dual-threat: strong opinions on culture AND personally owned operational HR (payroll, benefits, employment and severance agreements, compliance, employee relations).
- Deep working knowledge of New York State and NYC employment law and experience partnering with employment counsel.
- Strong viewpoint on high-performing company culture (modeled after Airbnb, Netflix, DoorDash, Uber, Coinbase, Toast, Square, Ramp).
- Experience designing and implementing performance management frameworks, career ladders, and performance improvement processes.
- Reputation as a trusted team resource with impeccable confidentiality and judgment.
- Ability to drive decision-making at all levels and respectfully challenge leadership.
- Intense interest in organizational psychology and track record turning low-morale into high-trust, high-performance.
- Entrepreneurial mindset, strategic and analytical thinker with strong communication skills; lead with data while delivering with soul.

## Nice-to-Haves
- Passion for the mission of building real-world human connection and IRL communities.

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