# Insight & Analytics Strategist

**Company:** [Digible](https://hotfix.jobs/companies/digible)
**Location:** Remote
**Role:** Data Analytics
**Salary:** $125k – $145k/yr
**Experience:** 4+ years
**Skills:** SQL, Snowflake, BI Tools, Data Analysis, Data Pipelines, customer analytics, data segmentation, account health scoring, Gong, chorus, dbt, metricflow, ai-assisted analytics, data storytelling, crm analytics
**Posted:** 2026-08-05

> This role turns customer, CRM, and conversation data into actionable client and account insights, partnering closely with agency teams to influence decisions and outcomes. It requires 4+ years of analytics experience, strong SQL and Snowflake skills, stakeholder communication, and comfort operationalizing ambiguous analytical work.

## Job Description

## Responsibilities
- Operationalize customer analytics data by building pipelines and analysis that turn call and meeting intelligence into structured signals.
- Deliver client and account insights including segmentation, health signals, and account-level narratives for client dossiers and QBR preparation.
- Work with agency workflows and account teams to turn ad hoc requests into recurring, trustworthy analysis.
- Translate insights into recommended actions, track adoption, and follow up on outcomes.
- Build analytics products that provide account teams and clients with a shared view of account health.
- Partner with Analytics Engineering on governed metric definitions and the semantic layer; identify gaps for the team to address.
- Demonstrate attributable impact through insight-to-action wins tied to client accounts.

## Requirements
- 4+ years of experience in analytics, insights, or analytics engineering, ideally in a client-facing, agency, or consulting environment.
- Strong SQL skills and experience querying a modern cloud warehouse such as Snowflake.
- Experience converting unstructured or semi-structured data, including call transcripts, CRM notes, or support tickets, into structured analytical signals.
- Experience working directly with non-technical stakeholders to shape questions, deliver answers, and drive action.
- Comfort with BI and reporting tools for client-facing and internal analysis.
- Strong written, verbal, and data storytelling skills.
- Fluency with AI-assisted tools in analytical workflows.
- Iterative, value-focused delivery approach.
- Comfort operating in ambiguity and working independently in a standalone role.

## Nice to Haves
- Experience in a digital marketing agency, multifamily or real estate, or another client-services environment.
- Experience with conversation intelligence tools such as Gong or Chorus.
- Experience building client segmentation or account health scoring models.
- Familiarity with dbt, MetricFlow, or other semantic-layer tooling.
- Experience navigating a dotted-line or matrixed reporting structure.

## Compensation & Benefits
- Salary range: $125,000 to $145,000.
- 4-day, 32-hour work week.
- Work from anywhere.
- Discretionary bonus.
- 3 weeks of PTO.

## Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds occasionally.

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