# IT Engineer

**Company:** [Together AI](https://hotfix.jobs/companies/together-ai)
**Location:** San Francisco, CA
**Role:** IT Support
**Salary:** $140k – $220k/yr
**Skills:** Okta, Google Workspace, fleetdm, macOS, Linux, iOS, Android, Terraform, Bash, Python, AWS, iam identity center, API Integrations, Webhooks, Notion
**Posted:** 2026-08-03

> Provides internal IT support across identity, devices, SaaS platforms, asset management, onboarding, and automation. The role requires hands-on experience with Okta, Google Workspace, macOS MDM, scripting, AWS provisioning, and endpoint support.

## Job Description

## Responsibilities

- Provide hands-on IT support for in-office and remote employees by resolving help desk tickets and delivering customer service.
- Support the MDM fleet, including macOS and Linux devices.
- Troubleshoot basic network issues and A/V systems in the office.
- Administer and improve Okta and core SaaS tooling, including integrations and role-based access controls.
- Coordinate hardware purchasing and track assets throughout their lifecycle, from purchase through decommissioning.
- Create clear technical documentation for technical and non-technical audiences.
- Support IT initiatives, project execution, prioritization, and stakeholder communication.
- Support access reviews and basic identity-security tasks.
- Support employee, intern, and contractor onboarding and offboarding.
- Create automations to reduce manual work and improve operational efficiency.
- Work collaboratively with the IT team and autonomously when needed, maintaining consistent practices and documentation across locations.

## Requirements

- Practical experience administering Okta users, groups, and basic application integrations; Terraform experience is a plus.
- Strong knowledge of Google Workspace.
- Hands-on MDM experience with macOS, ideally FleetDM.
- Experience supporting macOS, Linux, iOS, and Android devices.
- Experience with procurement and asset management processes.
- Clear, concise technical writing skills for documentation and knowledge-base content.
- Excellent communication and customer service abilities.
- Basic understanding of security principles and best practices.
- Experience with low-code automation tools such as Serval, Okta Workflows, and Gumloop.
- Familiarity with Bash or Python scripting.
- Understanding of API integrations and webhooks.
- Experience with AWS provisioning and IAM Identity Center.

## Preferred Qualifications

- Exposure to SOC 2, ISO 27001, NIST, CIS, or FedRAMP frameworks.
- Experience with AI tools, agents, MCPs, automations, and prompting.
- Familiarity with Notion and Linear for documentation and project management.
- HRIS integration experience with HiBob, Workday, or similar systems.

## Compensation and Benefits

- US base salary range: **$140,000–$220,000**, plus equity and benefits.
- Benefits include health insurance and other competitive benefits.

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**Apply:** https://hotfix.jobs/jobs/3773f0f1-8940-440a-82e1-3f6cb2789d86
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