# Strategic Account Director

**Company:** [Attentive](https://hotfix.jobs/companies/attentive)
**Location:** Remote
**Role:** Account Management
**Salary:** $150k – $180k/yr
**Experience:** 7+ years
**Skills:** Account Management, sales closing, Email Marketing, SaaS Sales, MarTech, adtech, executive relationship building, Objection Handling, Data Analysis, Negotiation, Forecasting
**Posted:** 2026-07-30

> Strategic Account Director responsible for driving expansion, upsell, and retention within Attentive's key customer accounts, particularly in retail and e-commerce. Requires 7+ years closing sales experience, executive relationship skills, and quota attainment.

## Job Description

## What You'll Accomplish

- Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
- Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
- Manage customer inquiries related to commercial aspects of their Attentive agreement
- Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

## Your Expertise

- 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
- Experience selling Email is strongly preferred
- Experience working in a SaaS, MarTech, AdTech or startup preferred
- Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
- Demonstrated strong competency around objection handling and creating alignment around product price / value
- Analytical account development strategy, using data to find opportunities and prove value
- Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
- Entrepreneurial mindset and desire to define processes and build strategy
- Demonstrated experience consistently meeting and exceeding quota, with references
- Willingness to travel (up to 25%)

## Similar roles

- [Director, Agency Partnerships](https://hotfix.jobs/jobs/1ba6ad83-aa36-47c0-9a8b-a0895b1c1ca6) - DeepIntent - Remote - $150k – $170k/yr
- [Director, Strategic Accounts, Health Systems](https://hotfix.jobs/jobs/4563be91-9ce5-4da7-9211-bf0caf67f047) - Thyme Care - Remote - $149k – $175k/yr
- [Account Director](https://hotfix.jobs/jobs/5dad0b0f-3f13-4410-aabe-217203714421) - Swayable - New York, NY - $140k – $185k/yr
- [Account Director](https://hotfix.jobs/jobs/eec6a03e-8120-47a6-ad6b-c789230fb545) - Outset - New York, NY - $160k – $185k/yr
- [Director, Account Management](https://hotfix.jobs/jobs/7138e718-68c9-41c1-8984-b5ebada6c4be) - ChowNow - Remote - $160k – $231k/yr

**Apply:** https://hotfix.jobs/jobs/374ac362-7f86-44d3-bff9-1c17cc787cfd
**Canonical:** https://hotfix.jobs/jobs/374ac362-7f86-44d3-bff9-1c17cc787cfd