# Token-as-a-Service Technical Program Manager

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA, Seattle, WA
**Role:** Technical Program Management
**Salary:** $342k – $555k/yr
**Experience:** 8+ years
**Skills:** Cloud Infrastructure, Data Centers, Networking, Hardware, Distributed Systems, Gpu Clusters, AI Infrastructure, Compute Infrastructure, Storage Systems, Capacity Planning
**Posted:** 2026-04-21

> Leads end-to-end delivery of external compute capacity into production-ready tokens for OpenAI model workloads. Drives cross-functional programs across engineering, partners, and operations, requiring 8+ years TPM experience and strong infrastructure knowledge.

## Job Description

## Key Responsibilities
- Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply.
- Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments.
- Build integrated plans across internal engineering teams and external partners with clear milestones, owners, risks, and critical paths.
- Drive launch execution for new partner regions, clusters, and capacity expansions.
- Create operating mechanisms that measure deployed capacity versus usable token output.
- Identify bottlenecks preventing token generation (network constraints, hardware readiness, software enablement, partner delays, etc.) and drive resolution.
- Coordinate with capacity planning and finance teams to prioritize the highest ROI capacity opportunities.
- Establish executive-level reporting on delivery status, risks, and token ramp forecasts.
- Improve repeatability of partner onboarding, technical integration, and scaling motions.
- Manage escalations across internal and external stakeholders during high-severity delivery issues.
- Translate ambiguous infrastructure constraints into clear execution plans.
- Help define the long-term operating model for Token-as-a-Service across Stargate and 3P ecosystems.

## Qualifications
- 8+ years of Technical Program Management, Engineering Program Management, or Infrastructure Delivery experience.
- Experience leading large-scale technical programs involving cloud, data center, networking, hardware, or distributed systems.
- Strong understanding of compute infrastructure, clusters, networking, storage, and production systems.
- Proven ability to drive cross-functional execution across engineering, operations, finance, and external vendors.
- Experience managing executive stakeholders and communicating complex tradeoffs clearly.
- Strong analytical skills with ability to reason about utilization, throughput, capacity, and operational metrics.
- Comfortable operating in ambiguous, fast-scaling environments.
- Strong written and verbal communication skills.
- High ownership mentality with bias toward action.
- Experience working with external providers, strategic partners, or hyperscalers is highly preferred.

## Preferred Skills
- Experience with GPU clusters, AI infrastructure, or large-scale model serving environments.
- Familiarity with token economics, inference capacity planning, or workload scheduling.
- Experience scaling global infrastructure through third-party providers.
- Background in systems engineering, networking, or hardware deployment programs.
- Experience building new operational models in high-growth environments.

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