# Head of GTM Business Operations & Strategy, Safety & Security

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $347k – $405k/yr
**Experience:** 10+ years
**Skills:** Go-to-Market Strategy, Business Operations, security strategy, data retention, IAM, audit logging, secure development, Vulnerability Management, Product Roadmap, Cross-Functional Leadership
**Posted:** 2026-07-20

> Lead GTM business strategy and operations for Security & Safety at OpenAI. Define safety/security program structure, operationalize data retention policies, build go-to-market strategies for cybersecurity models, and translate customer/field needs into product, policy, and enablement decisions. Requires 10+ years in GTM/ops/security strategy with strong enterprise security fluency.

## Job Description

## Responsibilities
- Define how the Safety & Security program is structured within GTM, including ownership, decision forums, planning cadences, and escalation paths that support a resilient and scalable operating model.
- Develop and operationalize data retention policies across products, customer segments, and deployment scenarios in close partnership with Product, Security, Policy, Safety, Legal, and Data.
- Build go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
- Create scalable mechanisms to capture recurring security, safety, and appsec needs from customers and field teams, and translate them into structured inputs for product roadmap, policy, and enablement decisions.
- Track customer demand, implementation blockers, and market signals to refine strategy and drive cross-functional execution across Product, Security, Policy, Safety, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations.

## Requirements
- 10+ years of experience across GTM strategy, business operations, product strategy, security strategy, consulting, or related functions in high-growth technology environments.
- Strong fluency in enterprise security and application security, with working knowledge of topics such as data retention, IAM, audit logging, secure development practices, and vulnerability management.
- Experience translating field requirements and customer feedback into product roadmap input, operational priorities, and scalable GTM programs.
- Comfortable working with technical products and engaging effectively with both technical and business stakeholders.
- Highly analytical and can turn qualitative feedback and recurring field patterns into clear priorities and action.
- Demonstrated success leading complex cross-functional initiatives across Product, Security, Legal, Sales, Customer Success, and Operations.
- Able to move between long-term strategic direction and hands-on execution, and can bring structure to ambiguous, fast-moving environments.
- Exceptional communicator and collaborator who can influence senior stakeholders across technical and non-technical teams.

## Nice-to-Haves
- Fluency in safety & security practices as AI models and products advance.

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