# Program Manager, Workforce Planning

**Company:** [Dropbox](https://hotfix.jobs/companies/dropbox)
**Location:** Remote
**Role:** Technical Program Management
**Salary:** $128k – $195k/yr
**Experience:** 8+ years
**Skills:** Program Management, Project Management, Business Operations, Risk Management, stakeholder coordination, executive reporting, design thinking, product management principles, AI Tools, automation tools, Data Analysis, Roadmapping, user journeys, feature prioritization
**Posted:** 2026-07-31

> Own and operate the Workforce Planning team's systems, cadences, and enablement processes to ensure consistent strategic delivery at scale. Requires 8+ years in program/operations roles, strong PM skills, design thinking, product principles applied to HR, and comfort with AI/automation tools.

## Job Description

## Responsibilities
- Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews.
- Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions.
- Own the Enablement & Adoption operating model and its delivery infrastructure.
- Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options.
- Package, schedule, route, and distribute approved Workforce Planning insights and materials.
- Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content.
- Build and maintain templates, playbooks, standards, self-service resources, and enablement materials.
- Coordinate training and education sessions and track adoption of tools, outputs, and processes.
- Prepare recurring executive materials using content provided by the relevant workstream owners.
- Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure.
- Maintain clear documentation of decisions, ownership, processes, and ways of working.

## Requirements
- 8 or more years of experience in program management, business operations, planning operations, or strategy and operations.
- Strong project management skills, with the ability to manage multiple connected workstreams.
- Ability to create clear plans, timelines, ownership, and operating rhythms.
- Strong written and verbal communication skills, including experience preparing materials for senior leaders.
- Ability to identify and manage risks, dependencies, and blockers.
- Strong attention to detail and consistent follow-through.
- Ability to work independently and effectively across teams in an evolving environment.
- Comfort using data and feedback to track delivery and adoption.
- Demonstrated ability to use automation and AI-enabled tools to simplify operational workflows, documentation, reporting, and knowledge management.
- Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives.
- Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention.

## Preferred Qualifications
- Exposure to workforce planning, talent planning, or finance planning.
- Experience working with cross-functional teams such as Talent Acquisition, HR Business Partners, People Analytics, People Technology, and Finance.
- Experience supporting planning cycles, governance forums, or the rollout of new tools and processes.

## Durable Skills
- AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
  - Awareness: Understand yourself and others.
  - Judgment: Evaluate information and make decisions in complex situations.
  - Adaptability: Learn, adjust, and stay effective through change.
  - Connection: Communicate, collaborate, and build trust.

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